Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $295 or more to locations within the continental U.S.
The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
The Purchase Package includes...
1 The Front of the Class VHS or DVD video, 10 Pocket Reminder Cards, 1 Leader's Guide
A touching film full of wit and wisdom that draws on school classroom recollections to teach and inspire new supervisors on the qualities of a true leader.
Now available in DVD, VHS, English and Spanish versions.
Being a supervisor is like moving to the front of the class: everyone around you is watching your moves and expecting the best. But it takes more that a promotion of a job title to be a great supervisor. It takes leadership.
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The Front of the Class takes us back to school for a refresher course on being in charge. The backbone of this program is a simple question every supervisor must continually ask themselves...
"You only succeed when they do, so what do they need from you to succeed?"
Hilarious recollections of a child's best and worst teachers, the moving story of a classroom hero, flashbacks to the teacher's pet and everyone's favorite homework excuses, bring wisdom, warmth and a sense of humor to a memorable lesson on the qualities of a true leader.
Key Learning Points...
Be FIRST
Set the Pace
Set the Standards
Be FAIR
Don't Play Favorites
Share the Credit
Take the Heat
Be FIRM
State the Facts
Agree On the Problem
Explore for a Solution
Be FLEXIBLE
Assume the Best of People
Make Room for Good Ideas
Admit When You Are Wrong
This program is available in Corporate, Industrial (English and Spanish) and Government versions.
This hilarious remake of the all-time bestseller brings a fresh and updated look to the classic training comedy, but the message remains the same: "Treat your customer like a Guest in your home......