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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
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Lakewood, Washington 98499
Top 10 Products in Retail
- The Courage to Coach for Retail
- Sexual Harassment: Is It or Isn't It? for the Retail Industry
- Right-To-Know for the Food Retailing Industry Compliance Kit
- Courage to Coach--Retail (video)
- Can You Help Me II? complete retail sales training program
- No Thanks, Just Looking:
- How To sell Service Agreements
- The Right Start:
- Take A Good Look - Loss Prevention Training
- Crossing the Line: The Personal Price of Employee Theft
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DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
Contact us to explore other related product options!
Retail
Retailers have specific needs for customer service, sales, employee relations, teamwork and productivity. These training programs offer important tips and skill-building techniques especially for you.
Click the link below to view an informational paper from The Herman Trend Alert entitled, Retail Resurgence. This article presents the need to pursue the human touch in today's retail environment (dated August 2006).
Retail Resurgence article from Herman Trend Alert
Available Products
- Can You Help Me II? complete retail sales training program
- If your employees havent experienced it already, the day will come when they will lose a sale. Maybe they didnt know their product as well as they could, they werent as friendly as they should have been, or perhaps the customer just didnt like ...
- Take A Good Look - Loss Prevention Training
- Take A Good Look teaches sales associates how being alert and providing great customer service is the most effective way to stop shop-thieves before they can steal. Giving great customer service is also the easiest, most immediate and least ...
- Crossing the Line: The Personal Price of Employee Theft
- Crossing the Line demonstrates, in personal terms, how your personal choices can make or break you. Conviction for stealing from an employer can impact a persons life in ways you may never have thought possible. Learn from the true stories of four ...
- Sign Now, Pay Later
- Engrossing dramatizations in this video take employees and supervisors inside a union organizing campaign. Employees see how they can be tricked or pressured into signing union cards or petitions - why unions try to organize them - what steps they ...
- MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
- With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- ...
- Wounding from Within: Internal Theft and Fraud in the Workplace
- How to recognize employee wrongdoing -- and put an end to it!
Internal crime impacts virtually every corporation's bottom line, and is a major cause of small business failure. In addition to these direct costs, employee theft and fraud hurt morale ...
- G-E-T S-A-L-E-S Cheer - Motivational Meeting Video with Fern Bratten
- Give your salespeople a lift with the "Get Sales" cheer from Fern Bratten. "G-E-T S-A-L-E-S" is a cheer that gives a primer on sales success and Fern combines her characteristic humor and style to get the message across. ...
- Life is goodŽ... and work can be too!
- Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service?
Imagine that you can bring these ideas to ...
- Customer Service Combo Package
- This combo package saves you $690 because it bundles THREE top-selling customer service training programs!
The budgets are tight! Everyone needs to increase sales and we all know what happens when we create good customer service - our customers ...
- Customer Service Training Series
- How to Achieve Consistent Excellence in Customer Service
The 3 programs in this series offer real-life examples of service excellence that give you specific steps to implement in your organization.
No matter what customer service programs ...