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Retail

Retailers have specific needs for customer service, sales, employee relations, teamwork and productivity. These training programs offer important tips and skill-building techniques especially for you.

Click the link below to view an informational paper from The Herman Trend Alert entitled, Retail Resurgence.  This article presents the need to pursue the human touch in today's retail environment (dated August 2006).
Retail Resurgence article from Herman Trend Alert

Available Products

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TAKE IT OR LEAVE IT Rate:Not Yet Rated
TAKE IT OR LEAVE IT
Your choices will make or break you. The choices you make today will affect your future job opportunities and earning potential, as well as your personal goals. This program demonstrates how stealing from an employer can impact your life. Learn ...
VHS DVD

Can You Help Me II? complete retail sales training program Rate:Not Yet Rated
Can You Help Me II? complete retail sales training program
If your employees havent experienced it already, the day will come when they will lose a sale. Maybe they didnt know their product as well as they could, they werent as friendly as they should have been, or perhaps the customer just didnt like ...
VHS DVD Free Preview

Sign Now, Pay Later Rate:Not Yet Rated
Sign Now, Pay Later
Engrossing dramatizations in this video take employees and supervisors inside a union organizing campaign. Employees see how they can be tricked or pressured into signing union cards or petitions - why unions try to organize them - what steps they ...
VHS ASSESSMENT Free Preview

Unions: Making The Choice Rate:Not Yet Rated
Unions: Making The Choice
The slogans, the oft repeated mantras of professional union organizers are recited and convincingly refuted in this video. Welder, warehouse worker, nurse, office worker, truck driver, assembly line worker - ten diverse people. They want what's ...
VHS Free Preview

MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION Rate:Not Yet Rated
MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- ...
VHS DVD Free Preview

Wounding from Within: Internal Theft and Fraud in the Workplace Rate:Not Yet Rated
Wounding from Within: Internal Theft and Fraud in the Workplace
How to recognize employee wrongdoing -- and put an end to it! Internal crime impacts virtually every corporation's bottom line, and is a major cause of small business failure. In addition to these direct costs, employee theft and fraud hurt morale ...
TRAINING PACKAGE

G-E-T S-A-L-E-S Cheer - Motivational Meeting Video with Fern Bratten Rate:Not Yet Rated
G-E-T S-A-L-E-S Cheer - Motivational Meeting Video with Fern Bratten
Give your salespeople a lift with the "Get Sales" cheer from Fern Bratten. "G-E-T S-A-L-E-S" is a cheer that gives a primer on sales success and Fern combines her characteristic humor and style to get the message across. ...
VHS Free Preview

Life is goodŽ... and work can be too! Rate:Not Yet Rated
Life is goodŽ... and work can be too!
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to ...
DVD VHS Free Preview

Sales Essential Series with Fern Bratten - VIDEO SERIES Rate:Not Yet Rated
Sales Essential Series with Fern Bratten - VIDEO SERIES
Fern Bratten knows a lot about sales - she has been in the sales business for many years. Now she has put her experience as a motivational speaker, salesperson, and stand-up comedienne into the training series, Sales Essentials. Youll laugh, ...
VHS DVD Free Preview

Breaking Competitive Accounts: The Seven Critical Sales Actions Rate:Not Yet Rated
Breaking Competitive Accounts: The Seven Critical Sales Actions
This video focuses on how to increase market share by capturing competitive business.Break through typical sales responses and land those hard-to-get accounts with The Seven Critical Sales ...
VHS DVD Free Preview

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