TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
- Digital Distribution
- Assessment Tools
- Business Planning
- Celebrities / Gurus
- Change
- Coaching / Mentoring
- Communications
- Customer Service
- Diversity Training
- E-Learning Center
- Electronic Communication
- Ethics
- Financial Strategies
- Harassment / Respect
- Human Resources
- Industry Specific
- Leadership Training
- Management
- Marketing Strategies
- Meetings
- Negotiation Skills
- Performance/Motivation
- Personal Development
- Quality
- Recruit & Retain
- Safety Training
- Sales
- Stanford Briefs
- Teams
- Trainers' Tools
- Unions
- Wellness
- Workplace Violence
- Workplace Posters
- Pricing Specials
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Top 10 Products in Retail
- The Courage to Coach for Retail
- "Zero Tolerance" Harassment and Discrimination Awareness - Retail Industry
- Sexual Harassment: Is It or Isn't It? for the Retail Industry
- "Welcome to the Team" New Employee Orientation-- Retail Industry Training
- "The S.T.O.P. Shop" Shrinkage Training and Orientation Program - Retail Industry
- "Leadership through Communication" - Retail Industry
- Right-To-Know for the Food Retailing Industry Compliance Kit
- TAKE IT OR LEAVE IT
- Courage to Coach--Retail (video)
- No Thanks, Just Looking:
Secure Shopping
We guarantee that every transaction you make will be safe. This means you pay nothing if an unauthorized charge is made to your credit card as a result of shopping at www.rctm.com.
Pay conveniently with Visa, Mastercard, Discover or American Express
Free Shipping
Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $295 or more to locations within the continental U.S.
DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
Contact us to explore other related product options!
Retail
Retailers have specific needs for customer service, sales, employee relations, teamwork and productivity. These training programs offer important tips and skill-building techniques especially for you.
Click the link below to view an informational paper from The Herman Trend Alert entitled, Retail Resurgence. This article presents the need to pursue the human touch in today's retail environment (dated August 2006).
Retail Resurgence article from Herman Trend Alert
Available Products
- TAKE IT OR LEAVE IT
- Your choices will make or break you. The choices you make today will affect your future job opportunities and earning potential, as well as your personal goals.
This program demonstrates how stealing from an employer can impact your life. Learn ...
- Can You Help Me II? complete retail sales training program
- If your employees havent experienced it already, the day will come when they will lose a sale. Maybe they didnt know their product as well as they could, they werent as friendly as they should have been, or perhaps the customer just didnt like ...
- Sign Now, Pay Later
- Engrossing dramatizations in this video take employees and supervisors inside a union organizing campaign. Employees see how they can be tricked or pressured into signing union cards or petitions - why unions try to organize them - what steps they ...
- Unions: Making The Choice
- The slogans, the oft repeated mantras of professional union organizers are recited and convincingly refuted in this video. Welder, warehouse worker, nurse, office worker, truck driver, assembly line worker - ten diverse people. They want what's ...
- MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
- With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- ...
- Wounding from Within: Internal Theft and Fraud in the Workplace
- How to recognize employee wrongdoing -- and put an end to it!
Internal crime impacts virtually every corporation's bottom line, and is a major cause of small business failure. In addition to these direct costs, employee theft and fraud hurt morale ...
- G-E-T S-A-L-E-S Cheer - Motivational Meeting Video with Fern Bratten
- Give your salespeople a lift with the "Get Sales" cheer from Fern Bratten. "G-E-T S-A-L-E-S" is a cheer that gives a primer on sales success and Fern combines her characteristic humor and style to get the message across. ...
- Life is goodŽ... and work can be too!
- Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service?
Imagine that you can bring these ideas to ...
- Sales Essential Series with Fern Bratten - VIDEO SERIES
- Fern Bratten knows a lot about sales - she has been in the sales business for many years. Now she has put her experience as a motivational speaker, salesperson, and stand-up comedienne into the training series, Sales Essentials.
Youll laugh, ...
- Breaking Competitive Accounts: The Seven Critical Sales Actions
- This video focuses on how to increase market share by capturing competitive business.Break through typical sales responses and land those hard-to-get accounts with The Seven Critical Sales ...