Retail
Retailers have specific needs for customer service, sales, employee relations, teamwork and productivity. These training programs offer important tips and skill-building techniques especially for you.
Click the link below to view an informational paper from The Herman Trend Alert entitled, Retail Resurgence. This article presents the need to pursue the human touch in today's retail environment (dated August 2006).
Retail Resurgence article from Herman Trend Alert
Available Products
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TAKE IT OR LEAVE IT
- Your choices will make or break you. The choices you make today will affect your future job opportunities and earning potential, as well as your personal goals.
This program demonstrates how stealing from an employer can impact your life. Learn ...
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Can You Help Me II? complete retail sales training program
- If your employees havent experienced it already, the day will come when they will lose a sale. Maybe they didnt know their product as well as they could, they werent as friendly as they should have been, or perhaps the customer just didnt like ...
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Sign Now, Pay Later
- Engrossing dramatizations in this video take employees and supervisors inside a union organizing campaign. Employees see how they can be tricked or pressured into signing union cards or petitions - why unions try to organize them - what steps they ...
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MORE THAN A GUT FEELING: SERVICE AND HOSPITALITY VERSION
- With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- ...
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Wounding from Within: Internal Theft and Fraud in the Workplace
- How to recognize employee wrongdoing -- and put an end to it!
Internal crime impacts virtually every corporation's bottom line, and is a major cause of small business failure. In addition to these direct costs, employee theft and fraud hurt morale ...
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G-E-T S-A-L-E-S Cheer - Motivational Meeting Video with Fern Bratten
- Give your salespeople a lift with the "Get Sales" cheer from Fern Bratten. "G-E-T S-A-L-E-S" is a cheer that gives a primer on sales success and Fern combines her characteristic humor and style to get the message across. ...
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Life is goodŽ... and work can be too!
- Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service?
Imagine that you can bring these ideas to ...
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Customer Service Combo Package
- This combo package saves you $690 because it bundles THREE top-selling customer service training programs!
The budgets are tight! Everyone needs to increase sales and we all know what happens when we create good customer service - our customers ...
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Customer Service Training Series
- How to Achieve Consistent Excellence in Customer Service
The 3 programs in this series offer real-life examples of service excellence that give you specific steps to implement in your organization.
No matter what customer service programs ...
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Motivation Combo Package
- This combo package gives you a $640 savings when you purchase three of our top-selling motivational training programs!
Today's world brings us a lot of stress - both at work and in our personal lives.
It's very important that your ...