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Retail

Retailers have specific needs for customer service, sales, employee relations, teamwork and productivity. These training programs offer important tips and skill-building techniques especially for you.

Click the link below to view an informational paper from The Herman Trend Alert entitled, Retail Resurgence.  This article presents the need to pursue the human touch in today's retail environment (dated August 2006).
Retail Resurgence article from Herman Trend Alert

Available Products

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Harassment Is ... (video training kit) Rate:Not Yet Rated
Harassment Is ... (video training kit)
Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures ...
VHS DVD Free Preview

So You Want To Be A Success At Selling? Rate:Not Yet Rated
So You Want To Be A Success At Selling?
Key Sales Techniques The aim of this program: To give all sales staff a solid grounding in core sales skills. About the program: This classic four-part series is ideal for new sales recruits or as a refresher for experienced members of the ...
DVD

The Courage to Coach for Retail Rate:Not Yet Rated
The Courage to Coach for Retail
Outlines a specific four-step process for coaching that will work in any retail employee performance situation... ...
TRAINING PACKAGE DVD Free Preview

The Unorganized Salesperson Rate:Not Yet Rated
The Unorganized Salesperson
Sell smarter, not harder, with tips from the entertaining John Cleese!This program is designed to help your sales team to conduct business in an organized, professional and profitable ...
DVD

Benefit Selling Rate:Not Yet Rated
Benefit Selling
The story takes place in a sugar factory in the 1940's. A salesperson is trying to sell the manager of the sugar plant a forklift. In the process, benefit selling techniques are identified and ...
VHS

Sell It To Me: Essential Skills for All Salespeople (video) Rate:Not Yet Rated
Sell It To Me: Essential Skills for All Salespeople (video)
Increase sales and profits with Sell It To Me!, a series that corrects the most common mistakes made by both novice and experienced sales ...
DVD CD-ROM Free Preview

Take This Job & Love It!: Rate:Not Yet Rated
Take This Job & Love It!:
GOOD NEWS! An orientation supplement for new retail employees. Designed to introduce new associates to the Benefits and Responsibilities specific to a position in ...
VHS

It's Not Just About Sex Anymore: Harassment & Discrimination in the Workplace Rate:Not Yet Rated
It's Not Just About Sex Anymore: Harassment & Discrimination in the Workplace
Prevent illegal behavior before it starts by showing all learners both what's allowed in the workplace and what isn't... Now - more than ever - employees must understand that there's far more to workplace harassment and discrimination than just ...
TRAINING PACKAGE CD-ROM DVD Free Preview

BUSINESS CHRONICLE SERIES Rate:Not Yet Rated
BUSINESS CHRONICLE SERIES
WHAT'S IT ALL ABOUT Learn from some of America's leading manufacturers and retailers. Business Chronicle combines documentary footage with insightful commentary to guide you through the principles of excellence at work. ...
VHS

The Difficult Guest Rate:Not Yet Rated
The Difficult Guest
The sequel to the best selling customer service film"The Guest" Guests don't ask for much: Customers just want to be treated like guests in your home. Now available in VHS, DVD & Spanish ...
VHS DVD BOOKLET Free Preview

37 Items: Page 3 of 4 < Last / 1 / 2 /  3  / 4 Next >