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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
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Lakewood, Washington 98499
Top 10 Products in Retail
- The Courage to Coach for Retail
- Sexual Harassment: Is It or Isn't It? for the Retail Industry
- Right-To-Know for the Food Retailing Industry Compliance Kit
- Courage to Coach--Retail (video)
- Can You Help Me II? complete retail sales training program
- No Thanks, Just Looking:
- How To sell Service Agreements
- The Right Start:
- Take A Good Look - Loss Prevention Training
- Crossing the Line: The Personal Price of Employee Theft
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Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
Contact us to explore other related product options!
Retail
Retailers have specific needs for customer service, sales, employee relations, teamwork and productivity. These training programs offer important tips and skill-building techniques especially for you.
Click the link below to view an informational paper from The Herman Trend Alert entitled, Retail Resurgence. This article presents the need to pursue the human touch in today's retail environment (dated August 2006).
Retail Resurgence article from Herman Trend Alert
Available Products
- The One To One Future - Building Relationships One Customer At A Time
- International consultants Don Peppers and Martha Rogers, Ph.D., founders of Marketing 1:1, have formulated a revolutionary response to the declining effectiveness of old technologies and mass marketing techniques for reaching profitable, new ...
- Courage to Coach--Retail (video)
- Help your supervisory staff to excel.
Retail can be one of the hardest jobs there is. And supervising retail employees must be the hardest part of retail. ...
- Be Prepared to Sell (video)
- How to Sell a Product, a Proposal, or an Idea to a Group
"The sales presentation in the video was excellent."
Norman Schute, Germantown Intl, Ltd., Broomall, PA
"Excellent. Has a straightforward, five-step approach."
Eloise Haverland, Wallace ...
- Sexual Harassment: Is It or Isn't It? for the Retail Industry
- Sexual Harassment: Is It or Isn't It? for the Retail Industry
Retail-specific vignettes to send a clear message to your employees!
Whatever retail environment you work in, you want your managers and employees focused on the job at hand; keeping ...
- Point of Impact
- A front-line customer service training videoPoint of Impact!, This is a straight-to-the-point, front-line customer service training video. It foceses on the true point of impact for an organization: that point where the customer actually comes into ...
- The Three Cornerstones of Customer Service and Selling
- Spectacular customer service is great, but if it doesn't lead to increased sales, what's the point? This program shows you how to turn customer service into increased sales and increased customer ...
- Who Sold You This, Then? (video or CD-ROM)
- This program is designed to give service staff an appreciation of the skills required to satisfy customers and represent the business in a professional light.
This is the 1997 remake version of this ...
