How to Connect in Healthcare…in 90 seconds or less

Produced

• Jan. 2004

Key Features

one How to Connect in Healthcare...in 90 seconds or less video (16 minute video), ten Reminder Cards, one 52-page leader's guide, and 10 "Great!" lapel buttons

Note: DVD version available March 2004

In the new training program, "How to Connect in Healthcare…in 90 seconds or less," Mr. Boothman takes viewers through numerous healthcare scenarios to demonstrate the power of building a trust connection with patients, family and co-workers.

In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.

Available in VHS and DVD formats.

This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.

Connecting in Healthcare is all about…

• Choosing the right ATTITUDE -
  ...be welcoming, empathetic, curious and resourceful
• Sending the right SIGNALS -
  ...with your face, body and voice
• Get them TALKING -
  ...investing in listening pays off in trust

Learn to...

• Increase patient satisfaction
• Strengthen co-worker relationships
• Improve customer service
• Raise productivity & fun at work

"…your success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman."
-Bob Nelson, author of 1001 Ways to Reward Employees

Related Items

How to Connect in Business…in 90 seconds or less™

with Nicholas Boothman, "...Dale Carnegie for a rushed era." - New York Times This fun and motivational film will teach your employees how to naturally make a genuine connection with everyone they meet......