Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
This new training program is available in VHS and DVD formats.
The package includes:
Leader’s Guide on CD
Self Study Guide on CD
10 Pocket Cards
5 Green Pickle Pins
1 Gold Pickle Pin
DVD version includes Power Point & Meeting Opener
The fun and inspirational new film from Bob Farrell, the entertaining "Give 'em the PICKLE" customer service guru.
What Bob Farrell did for customer service in the run away hit “Give ‘em the Pickle”, he is now doing for leadership. In this fun and exciting new film, Bob combines his passion for serving others with powerful leadership stories to create a memorable and motivating message for leaders of all kinds.
What defines a leader? According to Bob Farrell,
“Leaders are those who SERVE the people who SERVE the customer.”
Just as customers need pickles, those special things you do for them to keep them coming back, your employees need their pickles too. They need and want certain things from you as their leader. If they get those things they will follow you and achieve great things.If they don’t get their leadership pickles, their belief and respect for you as a leader may begin to slip.
Being a leader is a tough job. It requires you be the best you can be. This program will inspire you and provide the concepts you need to succeed.
The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, go to http://www.microsoft.com/windowsmedia/download/.
Key learning points:
Bob Farrell is back - this time he's giving out LEADERSHIP PICKLES! What are leadership pickles? They're the things a leader does to SERVE the people who SERVE the customer.