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The Leadership Pickles! - DVD version (16 mins) - DVD

Item#: MPV014DV  Language: English
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

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13 Creekwood Ln SW
Lakewood, Washington 98499
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The Leadership Pickles! with Bob Farrell

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Author

  • Bob Farrell

Produced

  • June 2005

Key Features

This new training program is available in VHS and DVD formats.
The package includes:
16-minute video
Leader’s Guide on CD
Self Study Guide on CD
10 Pocket Cards
5 Green Pickle Pins
1 Gold Pickle Pin

DVD version includes Power Point & Meeting Opener

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Product Description

The fun and inspirational new film from Bob Farrell, the entertaining "Give 'em the PICKLE" customer service guru.

Spread ENTHUSIASM,
Inspire CONFIDENCE,
Demonstrate INTEGRITY...

What Bob Farrell did for customer service in the run away hit “Give ‘em the Pickle”, he is now doing for leadership.  In this fun and exciting new film, Bob combines his passion for serving others with powerful leadership stories to create a memorable and motivating message for leaders of all kinds.

What defines a leader?  According to Bob Farrell,

“Leaders are those who SERVE the people who SERVE the customer.”

Just as customers need pickles, those special things you do for them to keep them coming back, your employees need their pickles too.  They need and want certain things from you as their leader.  If they get those things they will follow you and achieve great things.If they don’t get their leadership pickles, their belief and respect for you as a leader may begin to slip.

Being a leader is a tough job.  It requires you be the best you can be.  This program will inspire you and provide the concepts you need to succeed. 

The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, go to http://www.microsoft.com/windowsmedia/download/.

                  

Key learning points:

1.Spread ENTHUSIASM

  • Create a sense of urgency.
  • Lend them your energy.
  • Make things fun.
2.Inspire CONFIDENCE
  • Take the fear out of the future.
  • Keep them well informed.
  • Convince people to try.
3.Demonstrate INTEGRITY
  • Your team is always watching.
  • What they see is what you’ll get.
  • Do the right thing, whatever the cost.

Bob Farrell is back - this time he's giving out LEADERSHIP PICKLES!  What are leadership pickles?  They're the things a leader does to SERVE the people who SERVE the customer.            

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