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Countries outside the USA or Canada should call (USA) 1-253-582-2911
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Supervision & Management Training Videos
These management training videos and programs includes resources on the topics of management skills and supervisory skills enhancement. You may browse the management training videos within this directory, or conduct a keyword search using the "Search" box on the top righthand side of each page of our website.
These management training programs offer a variety of opportunities to develop management and supervisory skills. Here are the resources you need to help train new supervisors or enhance the leadership skills of your experienced managers.
Available Products
- The Green Movie: Empowerment Within a Framework
- The objective of this training video is to enable people to turn good ideas into effective ...
- The Customer Service Intervention
- Bottom-Line Tactics for Front-Line Managers
The Customer Service Intervention offers a practical, step-by-step program that will teach you how to quickly assess the effectiveness of your staff . . . launch an intervention to keep your staff service ...
- The Counseling Interview: Every Manager is a Counselor
- The objective of this training video is to show managers how to help people find solutions to problems that affect their ...
- MANAGERS AS MEDIATORS (cc)
- Resolving Conflict Before It Becomes More ...
- No Complaints? Complaints And Quality Management
- No Complaints? Complaints And Quality Management illustrates the vital link between customer satisfaction and total quality. The program shows practical techniques for preventing the same mistakes from occurring time and time again. It demonstrates ...
- Improving Performance Through Empowerment
- Generate better results by empowering employees to take charge and make ...
- I'd Like a Word With You: The Discipline Interview (video or CD-ROM)
- "A discipline interview is an opportunity to review performance and plan for improvement."
How should you tell someone that their performance is not coming up to ...
- Managing Conflict at Work: The Art of Communication
- In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. ...
- Delegating for Business Success (self-study program)
- NEW PROGRAM!
Delegation has always been an essential supervisory and managerial competency. In our leaner, more productive workplace it is now a survival skill for organizational success. This lively new look at an old skill addresses todays ...
- Solving Conflict
- Resolve employee conflicts without making enemies through the effective management intervention techniques dramatized in this video.
This training course is for managers, supervisors and team leaders.
Part One: Solving Conflict
Part Two: ...