Supervision & Management Training Videos
These management training videos and programs includes resources on the topics of management skills and supervisory skills enhancement. You may browse the management training videos within this directory, or conduct a keyword search using the "Search" box on the top righthand side of each page of our website.
These management training programs offer a variety of opportunities to develop management and supervisory skills. Here are the resources you need to help train new supervisors or enhance the leadership skills of your experienced managers.
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The Leadership / Management Mix
- It's a tough choice. Both are strong candidates ....
Helen and Nisha have been shortlisted for the job of manager of a new customer contact centre. Who will get the job? It's up to you to decide...
What makes a good manager? What makes a good ...
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MANAGING FOUR GENERATIONS IN THE WORKPLACE
- For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see ...
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ADA - From Nurse to Worse (A Training Trigger)
- ADA/ADEA/Attendance Policy/RetaliationWhen a sixty-year-old employee is not excused in order to nurse a terminally ill friend, the employee interprets the supervisors stance as age discrimination and revenge. Thats when a floodgate of accusations ...
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Constructive Discharge Part 1 - He's Been Fired (A Training Trigger)
- When sexual harassment leads to a termination of a popular team leader, steps taken to avoid retaliation may or may not be in the right direction. "We're transferring you to another ...
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Discrimination - Strike While the Iron is Hot (A Training Trigger)
- Race Discrimination/Electonically Stored Information
When an African-American employee who refuses to stop private use of her computer is terminated, she threatens to sue on the grounds of racial discrimination, claiming that whites are never ...
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FMLA Part 2 - He Didn't See It Coming (A Training Trigger)
- An employee with a string of questionable absences is stunned when terminated. "Yesterday was your tenth absense in six ...
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Unauthorized Removal of Confidential Data - Just Personal Things (A Training Trigger)
- A long-time employee who has had access to critical data exits the company with a suspicious collection of papers and CDs. "He said he was just taking personal stuff he'd accumulated over the ...
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USERRA - Once a Parent, Always a Parent (A Training Trigger)
- A worker calls in saying that he has to take his sick grandchild to the emergency room. But the supervisor says the situation doesnt constitute an excusable absence. All I know for sure is that I'm all these kids have 'til my daughter comes home ...
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Ethics and Responsibility in Management
- What does it mean to be an industry leader in the 21st century? Having the greatest market share is no longer enougha successful business must now set an example as a good corporate citizen. This program examines key policies and practices that ...
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Tales from the Front - book
- A weekly diary of the laughs, tears, stresses, triumphs, fortunes and misfortunes of a management trainer
Tales from the Front offers an engaging and insightful look at management training from the perspective of a veteran trainer. Author Byron ...