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A Manager’s Guide to Human Behavior, Fourth Ed. - Book

Item#: AMA145BB  Language: English
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499

A Manager’s Guide to Human Behavior, Fourth Edition (self-study program)

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Key Features

Course Objective: Develop skills to interact successfully with others and motivate employees and coworkers.
Format: Print
Price: $139.00
Testing/Credit: One multiple-choice test valued at one Continuing Education Unit (CEU) and one Examination Case valued at one CEU
Price: $139.00
Stock #: b13945 XWSS6

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You’ll learn how to:

  • Discover what makes people "tick"
  • Manage change in a positive, productive way
  • Coach individuals to achieve their potential
  • A Manager’s Guide to Human Behavior shows you how to inspire employees to higher performance...maximize your positive impact on others...develop more productive working relationships...establish rapport and mutual trust...give and receive performance feedback...and really understand people's needs.


    Gain the skills to:
    • Interact successfully with others
    • Motivate your employees and co-workers to excel
    • Communicate in sensitive, nonthreatening ways
    • Conduct performance reviews that help you identify problem areas, resolve conflicts, and promote improvement

    Level: Intermediate

    This program has been approved for 2 re-certification credit hours toward PHR and SPHR re-certification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

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