Moving from Technical Professional to Manager (manual) with CBT option

Produced

• 2003-2004

Key Features

Student manuals are available in packs of 5.

Moving from Technical Professional to Manager Manual, ISBN#0-619-16081-0 © 2004, Publish date: August 7, 2003, 138 pages, student version (without disk), $150 for pack of 5

Moving from Technical Professional to Manager (manual): with CD + CBT, ISBN#1-4188-4630-9 © 2005, Publish date: December 20, 2004, 138 pages, student version with disk, $165 for pack of 5

Moving from Technical Professional to Manager: Instructor Edition + CBT, ISBN#1-4188-4629-5 © 2005, Publish date: December 20, 2004, 140 pages, includes CD with PowerPoint presentation, one manual with CBT and CD is $30

This course introduces students to the basics of moving from technical professional to manager. Students will learn management fundamentals, the role and skills required of the IT manager, and the basics of management planning and recruiting. Course activities also cover team building, team leadership and team management, conflict management, and communication skills. Finally, students examine network issues, strategies for purchasing and rolling out new hardware and software across the IT department, and how E-Commerce can maximize the benefits of the company Web site. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Length: One day

Table of Contents

Unit 1: Management and planning
Topic A: Management basics
Topic B: Management roles and skills
Topic C: IT planning

Unit 2: Staffing an IT team
Topic A: IT recruitment basics
Topic B: Interviewing candidates

Unit 3: IT team leadership
Topic A: Effective leadership
Topic B: Leadership styles and tactics

Unit 4: Managing a team
Topic A: Team building
Topic B: Team support

Unit 5: Managing the IT department
Topic A: Networking
Topic B: Hardware, software, and security
Topic C: Web sites

Objectives:

•  Identify the functional requirements and the roles and skills of an IT manager.
•  Identify the basic requirements for building a team, handle team conflicts, communicate with team members, and overcome team stress.
•  Identify a position, advertise for it, interview candidates, and offer a job.
•  Identify the basic infrastructure for setting up an IT system, recover from downtime and disaster, maintain helpdesks, purchase software and hardware, deploy software updates, deal with security threats, identify company Web sites, host a Web site, and understand e-commerce.
   

Features:

• Designed specifically for one-day of instructor-led training
•  Modular format allows instructors to skip around within a manual without breaking the overall flow of a course
•  Content available to be licensed and customized to meet your individual training needs
•  Accompanying Instructor's Manual includes marginal annotations and PowerPoint slides with embedded videos to support instructors in the classroom
•  This title may be purchased off-the-shelf, or licensed through CustomCourse software
•  Also available with a companion CBT program.

Moving from Technical Professional to Manager: Instructor Edition + CBT

This course introduces students to the basics of moving from technical professional to manager. Students will learn management fundamentals, the role and skills required of the IT manager, and the basics of management planning and recruiting. Course activities also cover team building, team leadership and team management, conflict management, and communication skills. Finally, students examine network issues, strategies for purchasing and rolling out new hardware and software across the IT department, and how E-Commerce can maximize the benefits of the company Web site. This instructor's edition is designed for quick scanning in the classroom, and filled with interactive exercises. Comes with a companion CBT program.

Features: 

• Marginal annotations prompt you with relevant information as you teach the course.
• PowerPoint slides with embedded videos accompany this book. 
• Use publisher's dedicated instructor's web site to download important teaching resources.  
• All instructor’s editions have the same consistent layout, structure, voice and timing across all topics to minimize prep time for instructors teaching a variety of courses. 
• This title may be purchased off-the-shelf, or licensed through CustomCourse software. 
•  Comes with a companion CBT program.