TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Supervisory Skills At Work: Part 2 of the At Work Series
Produced
- January 2006
Key Features
17 minute VHS video purchase includes one leader's guide
Part two of the At Work Series, Supervisory Skills At Work is more than general introduction to leadership techniques. It helps new managers develop the leadership skills needed to deal with the actual situations they will face.
From learning patience to fostering empowerment, help your new managers understand the more complex and challenging qualities that every manager needs to be successful.
• Understanding the team concept
•Individual styles
•Team development
•Team roles
The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.
About the BBC's "At Work Series":
These programs have been "Americanized" to better fit the training needs of organizations in the United States. A narrator and strong training points have been added to each program to enhance their effectiveness. The real highlight of this series is that the same characters are threaded through all three programs, focusing on the actions of the main character Jamie. The initial focus is on Customer Service and while Jamie continues to be successful, he is then promoted to the Team Leader/Supervisor position of his team. This leads to the third and final program on Teamwork.
The At Work Series includes:
Supervisory Skills At Work
Customer Service At Work
Teamwork At Work
Purchase the At Work 3-Part Series: $1495
Related Items
- Customer Service At Work: Part 1 of the At Work Series
- Part One of the At Work Series, Customer Service At Work uses believable drama to present all the basic principles of customer service. It goes beyond traditional techniques to concentrate on the fundamental dynamics of behavior and attitude......
- Teamwork at Work: Part 3 of the At Work Series
- Part three of the At Work Series, Teamwork At Work gives you a realistic blueprint for creating a team-working atmosphere. Instead of just covering basic skills, the material focuses on the different dynamics that must be considered when deciding which tasks each person will perform....
