A Passion For Excellence

Produced

• 1985

Key Features

full length (63 minute) version available in VHS or DVD format; previews available in VHS format only

short-cut (25 minutes) version available is available in VHS format only, including previews

There is a revolution underway, in business government, and education, people are challenging the “gospel,” thinking the unthinkable, and achieving the impossible. Behind it all are people who have a passion for excellence.

In this classic best-selling program, Tom Peters highlights the creative methods and accomplishments of some of these “hang tough, never-say-die” individuals. You will hear about Air Force Ret. General Bill Creech who motivated airmen onto being better maintenance and support people through the use of medals, medallions, and flags. You will hear about Baltimore Mayor, Donald Shafer who “sold” potholes to promote city restoration… and much more!

KEY LEARNING POINTS

Target areas of individual competence that determine long term excellence

Foster superior, unswerving customer service

Encourage and support creativity, innovation, and risk taking

Promote caring leadership as an inspiring model of superior performance

Short-Cut Version of A Passion for Excellence (25 minutes)

There is a revolution underway, in business government, and education, people are challenging the “gospel,” thinking the unthinkable, and achieving the impossible. Behind it all are people who have a passion for excellence.

In this classic best-selling program, Tom Peters highlights the creative methods and accomplishments of some of these “hang tough, never-say-die” individuals. The short cut features many of the same companies as the full-length version with the exception of General Bill Creech, Sewell Cadillac, Frank Perdoe and Kelly Johnson.

KEY LEARNING POINTS

Target areas of individual competence that determine long term excellence

Foster superior, unswerving customer service

Encourage and support creativity, innovation, and risk taking

Promote caring leadership as an inspiring model of superior performance

Related Items

A Passion For Customers

Tom Peters gets to the heart of the “excellence message” by taking you on location to five leading organizations that provide superior customer service......