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VHS
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Video (111 Min) - VHS

Item#: EMP106811VV  Language: English
RCTM Promotions

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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499

Beyond Close to the Customer

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Author

  • Tom Peters

Produced

  • 1989

This program picks up where the videotape A Passion for Customers left off.


Before a live audience, Tom Peters presents an instructional, how-to program on customer service in which he discusses 20 specific proposals that need to be addressed by any organization striving for superior customer service.

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A Passion For Customers Rate: Currently Not Yet Rated
A Passion For Customers
Tom Peters gets to the heart of the “excellence message” by taking you on location to five leading organizations that provide superior customer service......
VHS DVD