TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
World-Class Quality: The Customer Will Decide
Author
- Tom Peters
Produced
- 1991
Tom goes on location to visit midsize companies in Germany, where quality is an obsession, customers define the product, skilled workers create high value, and the commitment to global competitiveness keeps them on the leading edge.
Tom then returns to the U.S. to visit an American company that is learning - and thriving - on the lessons learned. The companies profiled include Rational, Trumpf, Playmobil and Harco Companies.
