The JukeBox Journey Series

Produced

• Nov. 2003

Key Features

Each JukeBox Journey program includes a 3-minute video provided on either a VHS video or a DVD video, a Discussion Guide, and 10 Participant CD Card Handouts. (Participant CD Card Handouts contain the learning acronym, and a music CD featuring the songs used in the training plus eighteen other “golden oldies”.)
Participant Handout CD cards include the songs used in the training programs. CD's are not to be used during training due to licensing and distribution issues, but are intended for participants to take home and listen to at home, work or in their cars.

This amazing series lets you present lessons on customer service, leadership and attitude in an unforgettable way! Each video in the series combines a classic rock ‘n’ roll song with a learning acronym. This process of linking a memorable song with a specific message is sure to improve the learning retention of your trainees! Use them as meeting openers or as the foundation for a longer training session.

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The JukeBox Journey Series:

A JukeBox Journey with HEART
Set to the song Put a Little Love in Your Heart, this video reminds us that while we should manage processes with our heads, we should lead people with our hearts. Inspirational animation shows how a cold and stifling workplace is transformed when leaders are: Honest, Encouraging, Accessible, Respectful, Teachers.
3 minutes

A JukeBox Journey with VIBES
As the hit classic Good Vibrations plays, the images in this video spell out a terrific message on what customer service is all about: sending internal and external customers “good vibes” and making positive connections with people. Trainees are reminded to: Value Differences, Initiate Service, Be Sincere, Exceed Expectations, Smile.
3 minutes

A JukeBox Journey with SOUL
People can’t help but be uplifted by this video! While tapping their toes to the song A Little Bit ‘O Soul, trainees receive the keys to keeping a positive attitude at work and in life: Stay Passionate, Own Your Attitude, Understand Differences, Laugh…a lot!
3 minutes

JukeBox Journey with HEART

Part of the JukeBox Journey Series of video “shorts”, which use classic rock ‘n’ roll songs as memory anchors for maximum learning retention.
Start your meeting off rock ‘n’ roll style, using A JukeBox Journey with HEART. This musical lesson reveals the succesful traits of people who motivate others – that great leaders manage processes with their heads and lead people with their hearts.

As animated images dance to the golden oldie “Put a Little Love in Your Heart”, an acronym provides viewers with the keys to great leadership. Great leaders are:
Honest – Honesty builds trust.
Encouraging – Celebrate achievements.
Accessible – Be there for your team.
Respectful – Value and respect team members as individuals.
Teachers – Share your experience and knowledge.

A JukeBox Journey with HEART creates an environment of enthusiasm and interaction when opening a meeting, and can also be used as a training workshop component. Facilitators can capitalize on the positive energy the video generates by taking time to explore questions such as these:

• What are the differences between formal and informal leaders?
• What is meant by manage processes with your head and lead people with your heart?
• How might you celebrate a team achievement?

Program contents:
Includes VHS Video or DVD, Discussion Guide, 10 participant CD-Card Handouts. (Participant CD-Card Handouts provide a printed reminder of the learning acronym as well as music CD containing “Put a Little Love in Your Heart” and 18 other golden oldies).

JukeBox Journey with SOUL

Part of the JukeBox Journey Series of video “shorts”, which use classic rock ‘n’ roll songs as memory anchors for maximum learning retention.

Start your meeting off rock ‘n’ roll style, using A JukeBox Journey with SOUL. This musical lesson serves as a reminder that maintaining a positive attitude is the way to improve both our personal and professional lives.

As animated images dance to the golden oldie “A Little Bit ‘O Soul”, an acronym provides viewers with the keys to staying positive:
Stay Passionate – Inspiration can be found wherever you look.
Own Your Attitude – Choose to have a positive effect on others.
Understand Others – Welcome diversity and find a world of new ideas.
Laugh… a lot! – Laughter is the ultimate soul food.

A JukeBox Journey with SOUL creates an environment of enthusiasm and interaction when opening a meeting, and can also be used as a training workshop component. Facilitators can capitalize on the positive energy the video generates by taking time to explore questions such as these:

• What activities or behaviors contribute to an atmosphere of optimism?
• What can we do individually and as a team to foster positive attitudes?
• What’s in it for us when we focus on the positive?

Program contents:
Includes VHS Video or DVD, Discussion Guide, 10 participant CD-Card Handouts. (Participant CD-Card Handouts provide a printed reminder of the learning acronym as well as music CD containing “A Little Bit ‘O Soul” and 18 other golden oldies).

JukeBox Journey with VIBES

Part of the JukeBox Journey Series of video “shorts”, which use classic rock ‘n’ roll songs as memory anchors for maximum learning retention.

Start your meeting off rock ‘n’ roll style, using A JukeBox Journey with VIBES. This musical lesson serves as a reminder to employees that customer service is about building positive relationships with both our internal and external customers.

As animated images dance to the golden oldie “Good Vibrations”, an acronym provides viewers with the keys to sending out “good vibes”:
Value Differences – Respect each person as an individual.
Initiate Service – Be the first to offer help.
Be Sincere – Customers feel and appreciate your integrity.
Exceed Expectations – Find new ways to help… and make them feel special.
Smile – It’ll make someone’s day.

A JukeBox Journey with VIBES creates an environment of enthusiasm and interaction when opening a meeting, and can also be used as a training workshop component. Facilitators can capitalize on the positive energy the video generates by taking time to explore questions such as these:

• Why is customer service so important to us individually and as an organization?
• What one concept from the acronym in the video do we have to work on most?
• How can we assist one another in consistently modeling the VIBES acronym concepts?

Program contents:
Includes VHS Video or DVD, Discussion Guide, 10 participant CD-Card Handouts. (Participant CD-Card Handouts provide a printed reminder of the learning acronym as well as music CD containing “Good Vibrations” and 18 other golden oldies).

 

produced by CRM Learning