THE COMPLETE 360-DEGREE FEEDBACK RESOURCE KIT

Key Features

The Complete 360-Degree Feedback Resource Kit is appropriate for use with any 360 method or system. It was developed by Panometrics, Inc. leaders in state-of-the-art, internet based 360-degree feedback and Alliance for Organizational Excellence LLC, management and HR professionals with more than fifteen years success in leadership training and development.

Introducing The Complete 360-Degree Feedback Resource Kit -- everything you need to maximize the success of your 360-degree feedback process, no matter what 360-degree feedback system you are using. This eight-part Kit will lead will lead you step-by-step through a proven method of preparing, training and debriefing the organization as a whole: leaders, subjects, and responders.

The eight-part Complete 360-Degree Feedback Resource Kit will lead will lead you step-by-step through a proven method of preparing, training and debriefing the organization as a whole: leaders, subjects, and responders, and includes 3 fully scripted workshops, reproducible participant handouts, powerpoint presentations and facilitator tools.

The Complete 360-Degree Feedback Resource Kit is the first and only publication of its kind. It was written by HR, OD and training professionals with extensive experience in multi-source feedback. The Kit is an essential resource for organizational leaders, Human Resources, Training and Organizational Development professionals - people who want their 360-degree feedback process to go beyond acceptable to exceptional!

The eight-volume Kit is a comprehensive resource that leads practitioners step-by-step through a proven method of preparing, training and debriefing the organization as a whole: leaders, subjects, and responders and includes: - Beginning-to-end design for a successful 360 process
- Pre-360 training workshop for subjects
- Pre-360 training workshop for responders
- Post-360 feedback workshop for subjects
- 2-session post-360 feedback Coaching Guide
-PowerPoint presentations, full-color and editable
- Guidebooks for workshop participants, with unlimited license for reproduction
- Leadership Coaching for the Workplace published in 2002 by Irwin Publishing

"This collaboration has produced an absolutely invaluable resource for any organization interested in improving the effectiveness of their employees through multi-rater feedback. The kit is thorough, comprehensive, user-friendly and brimming with immediately applicable ideas.
For the experienced manager or consultant, it offers a complete approach to help support others in their feedback endeavors. For the beginner, it provides everything you need to know about preparing for, managing and debriefing the feedback process.
This resource kit will prove to be the most valuable material on your bookshelf."
Prof. Marilyn Laiken, PhD
Workplace Learning and Change Program
The Ontario Institute for Studies in Education of the University of Toronto

Written by HR, OD and training professionals with extensive experience in multi-source feedback, THE COMPLETE 360-DEGREE FEEDBACK RESOURCE KIT is flexible and easy to use.
It will provide you with a ready-to-go process from A-Z, saving you time and energy, and ensuring a successful experience for all involved.

BRIEF OVERVIEW:

• Beginning-to-end design for a successful 360 process
• Pre-360 scripted training workshop for subjects
• Pre-360 scripted training workshop for responders
• Post-360 scripted feedback workshop for subjects
• 2-session post-360 feedback coaching guide
• PowerPoint presentations, full-color and editable
• Guides, including handouts, for workshop participants, with unlimited license for reproduction

As an added bonus, you’ll receive the 219-page book Leadership Coaching for the Workplace, by Tim Bentley and Esther Kohn-Bentley, published in 2002 by Irwin Publishing - to ensure that you have the most in-depth and up-to-date support for the development of your people.

DETAILED DESCRIPTION
Volume One: Complete Process Management Handbook: A 3-chapter manual with everything you need to know about managing the 360-degree feedback process.
Partial contents:

• About 360-degree feedback – the importance of feedback for people’s learning, how 360 works, how to harness its special powers, the crucial facts on how feedback helps humans develop

Sample communications:

• How 360-degree feedback can help your organization learn and grow
• How to design a 360 process for an organization -- the complete 7-step process, including goal-setting and preparing the leadership, the design team, and the administrator
• The 4 key factors to encourage responders, reduce anxiety, and ensure a successful 360-Degree Feedback project

Volume Two — Workshop: The Art of Receiving Feedback: A 3-hour scripted preparation workshop for subjects of the 360-degree feedback process.
Partial contents:

• The concept, the benefits, and the power of 360-degree feedback
• Common reactions to feedback
• A model for understanding and receiving feedback
• How to select responders
• How to create a supportive environment and overcome barriers
• How to ensure confidentiality
• How to communicate with responders

Volume Three — Workshop: The Art of Giving Feedback: A 3-hour scripted preparation workshop for responders in the 360-degree feedback process.
Partial contents:

• The benefits and opportunities in being a responder
• Concerns about giving feedback
• Do’s and don’ts of giving feedback
• How to avoid common rating errors
• How to offer additional, constructive comments

Volume Four — Workshop: The Receptivity Workshop for Receiving Feedback: A 3-hour scripted group debrief workshop for subjects where they receive their reports.
Partial contents:

• Creating a positive feedback mindset
• Getting the most value from your report
• Understanding ratings
• Making sense of the comments
• Preparing for the individual debrief
• Closing the feedback loop with responders

Volume Five: One-on-One Post-360 Coaching Sessions: A guide to conducting 2 one-on-one coaching meetings with subjects of the 360-degree feedback process.
Partial contents:

• Warming Up the Session
• Celebration of Successes: Focusing On The Good News
• Addressing Areas for Development: Attending To The Challenging Feedback
• Commitment to Change: Turning Reflection Into Promise
• Action Planning: Turning Promise into Action
• Conclusion: Empowering The Journey

The Guide Also Includes:

• Sample communications for use with the 360-degree feedback process
• Practical suggestions to ensure confidentiality
• Practical workshop activities to improve the quality of the feedback
• Experiential, meaningful exercises using real-life examples
• Book: Leadership Coaching for the Workplace by Tim Bentley and Esther Kohn-Bentley
• PowerPoint presentations that accompany all workshops
• Facilitator’s Forms (reproducible)
• Participant handouts/guides (reproducible) for all workshops

Coaching Book
Leadership Coaching For The Workplace by Esther Kohn-Bentley and Timothy Bentley, offers a step-by-step guide to the coaching relationship.

It's practical, inspiring, and thorough:
How to develop leaders for this new age The Deep Learning process for coaching that "sticks"
Case examples and narrative dialogues Assessment tools to improve outcome Sample forms: contracts, action plans, evaluations
Contact information for resources, training, and accreditation Bibliography