Empowerment: 50-minute book

Author

• Cynthia D. Scott, Ph.D., M.P.H. and Dennis T. Jaff

Produced

• August 2005

Key Features

a book

Empowerment showcases teams at chevron as they develop a fundamentally different way of working together. Empowered employees create a dynamic, customer-centered organization. Realistic role play follows a group of workers learning to focus on the customer and take responsibility for making their decisions.

Generate excitement and ownership in every level of your organization by using this step-by-step plan for empowerment. Gauge the current environment, strengthen team relationships, and develop new processes that support a proactive workforce.

Key Learning Points:

• Create a working environment that encourages innovation and commitment
• Enable employees to use their full talents and abilities
• Make a real difference for your company, your team, and yourself!
• Understand the importance of empowerment
• Assess an organization's empowerment level
• Understand key motivators for today's workforce
• Learn three key elements necessary to empower an organization