TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Painless Performance Improvement
Produced
- August 2004
Key Features
23-minute VHS or DVD purchase includes:
Have you ever given up on a poorly performing team member?
Are you trying to manage a team member’s bad attitude?
Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.
Performance Improvement is Painless When You:
- State what you've observed
- Wait for a response
- Remind them of the goal
- Ask for their specific solution
- Agree together on the best solution
- Follow through to ensure their success
Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee's favorite excuses and sidetracks. Used with the accompanying 90 page Managers Handbook, leaders will find this package an indispensable resource for improving the performance of their team.
Managers and supervisors will learn how to:
- Focus on PERFORMANCE - not ATTITUDE
- INTERVENE rather than CONFRONT
- RECOGNIZE and DEFLECT common SIDETRACKS
- follow the SIX STEPS to PERFORMANCE IMPROVEMENT
