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18 minute VHS or DVD video and Leader's Guide
What kind of impression are you making to visitors to your work environment?
Meet Peta, an experienced marketing administrator who has been interviewed for a position at a prestigious museum. The president of the museum believes she is perfect for the position and is excited about her joining the team. However, before accepting the job, Peta wants to spend a day at the museum getting to know the people who work there.
When Greg calls Peta the following day, she declines the position. What went wrong? Our video follows their experiences and gives each and every one of them a second chance to correct the behavior that led to Peta’s decision.
Once the team learns a few important tips on business etiquette, their guided tour of the museum is a huge success. Maybe Peta will have a different answer for Greg when he calls her the second time.
produced by CRM Learning