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The Richardson Co. Training Media
Phone: 1-800-488-0319
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Countries outside the USA or Canada should call (USA) 1-253-582-2911

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As a service to our visitors, we developed this White Papers section to provide resources for your training and human resources research and planning. Questions regarding copyright information for each of these resources should be directed to the author of the content. White paper content authors are referenced within each white paper.

Some of these resource files are in Adobe Acrobat PDF format, and you need an Adobe Acrobat Reader to use them http://www.adobe.com. Other articles are in Microsoft Word format.

If you have a resource which you believe would be a valuable addition to this list of white papers, please contact us rctm@rctm.com.

The Downsides of Cutting Training
Herman Trend Alert dated April 8, 2009, summarizes challenges and consequences of cutting training in organizations and businesses.

Engaging Millennials
Herman Trend Alert dated January 7, 2009, offers suggestions on how to engage Millennials, or Generation Y.

Culture is Key to Maximizing Training Value, by Lani Powell, SPHR 
White paper by Lani Powell, SPHR, with Powell Human Resources, a full-service human resources consulting firm serving businesses and public employers. Powell Human Resources provides solutions in the areas of human resources administration, recruitment and selection, performance management, diversity initiatives, employee and labor relations, training and development, executive coaching, compensation, outplacement services, and regulatory compliance. 

3 Keys to Communication by Lani Powell, SPHR 
White paper by Lani Powell, SPHR, with Powell Human Resources, a full-service human resources consulting firm serving businesses and public employers. Powell Human Resources provides solutions in the areas of human resources administration, recruitment and selection, performance management, diversity initiatives, employee and labor relations, training and development, executive coaching, compensation, outplacement services, and regulatory compliance. 

The Herman Group Alert: Training vs. Off-Shoring
White paper from The Herman Group provides justification for organizational training and development to combat job off-shoring.

Leadership Under the Microscope      
White paper by by Jack Zenger and Kurt Sandholtz
This essay introduces the concepts presented in The Extraordinary Leader book and video training program.

The Impact of Circadian Rhythms on Learning 
White paper by Betsy Connolly
Betsy Connolly is the President of Circadian Age, Inc., a company she founded.  The Company’s mission is to help managers and employees working in extended hours (outside hours of 7 a.m. to 7 p.m.) achieve work/life/family balance.Ms. Connolly writes on topics such as working with people from different ethnic backgrounds, helping families of shift workers cope, how sleep (or lack of it) affects men and women, and other health related issues.  Her background includes a BS in Accounting from Boston College, human resource related consulting, and helping large and small organizations identify challenges and make improvements to their shift work operations.  She also has extensive financial and operational experience gained from ten years of consulting with a global “big four” public accounting firm.    

How Do You Communicate When You're Having Trouble Communicating? Try Dialogue. It Works!      
By Robert Rosell
Ethnicity, race, gender, job function, generation - Having trouble communicating across differences?
If you're like most HR and training professionals, you've been dealing with the changing demographics in your organization and the resultant challenges to effective collaboration and communication. These workplace transitions raise important questions that HR and training departments are tasked with answering.

Attracting a Non-English Speaking Workforce 
Important and useful information for human resources professionals, as well as business owners and managers.

How to Keep Your Sanity - When Your Workplace is Toxic      
If ego-driven conflict in the workplace (or anywhere else) is destroying your peace of mind and draining your energy, the following article can give you clarity and understanding.