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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
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Lakewood, Washington 98499
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Personal Enrichment
These training videos, CD-ROMs, books, audiotapes and self-study programs will enable your employees to fulfill their personal development goals and meet their performance improvement objectives. Help your employees and managers become more effective in their work and relationships through enhanced skills in communications, goal setting, time management, leadership and more.
Available Products
- Clerical Skills
- This unique video series explains to beginning workers the basic skills needed to survive and prosper. Includes Basic Clerical Skills for New Employees, Thank You For Calling! Effective Telephone Techniques, and May I Help You? Commendable Customer ...
- Conflict Resolution: A Win/Win Approach
- All relationships experience some kind of conflict. This is normal and sometimes even necessary for continued growth and development. This new program will teach your employees to successfully resolve conflict in the workplace by mastering certain ...
- Business 101: An Interactive Introduction to Business
- Learn the jargon of business with the lessons included in this interactive multimedia CD-ROM. Go behind the scenes of a manufacturing company to learn the basics in the areas of accounting, production, distribution, sales, management, marketing, ...
- I Wasn't Prepared For That: Overcoming the Fear of Making Presentations
- Fear. Thats the main reason most people wont make presentations, or make them poorly. By following the three simple lessons of I Wasnt Prepared For That, anyone can conquer presentation phobia and go on to make his or her case successfully and ...
- Developing Self-Esteem: 50-minute series book
- Maximize your marketable strengths. Create a permanent, positive belief system. The rewards will touch every area of your ...
- Skills for Success: A Guide for Secretaries and Administrative Assistants (Self-Study Program)
- As a secretary or administrative assistant in today's workplace your title no longer adequately reflects the breadth and depth of the tasks you must actually manage. The "secretary's job" now requires not only complete mastery of office skills, ...
- Organizing Your Work Space: 50-Minute Series Book
- Tackle that endless paper flow with creative filing tips, clutter-busters, and workable action plans. Start today!
Manage your desk and papers
Keep clutter away permanently
Avoid paper ...
- The Communication Series
- This series outlines effective speaking, writing, and listening skills in a business ...
- Building Interpersonal Influence Workshop
- Persuasion and the ability to influence are of paramount importance in many business situations. This workshop shows participants how building influence in relationships can help them be more effective in accomplishing their work responsibilities. ...
- Being Assertive
- Its no laughing matter when talented people derail themselves from a successful track because they fail to master the art of communicating assertively. By contrast, those who know how to communicate assertively can deal more confidently and ...