TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
Available Formats
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Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Conflict Resolution: A Win/Win Approach
Produced
- 1997
Key Features
This best-selling 25 minute VHS or DVD video is available in English, Spanish and Portuguese versions. The DVD includes all three languages on one disk.
Ten (10) employee handbooks and comprehensive leader’s guide.
All relationships experience some kind of conflict. This is normal and sometimes even necessary for continued growth and development. This new program will teach your employees to successfully resolve conflict in the workplace by mastering certain techniques that ensure a win/win situation.
This program available in English and/or Spanish!
Key Learning Points:
- Causes of conflict
- Skills of conflict resolution
- Communicating effectively
This video training program is available in English and Spanish versions!
The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.
Conflict Resolution: A Win/Win Approach handbook
Teach your employees to diffuse workplace conflicts before they evolve into more serious problems or violence on the job. This handbook discusses understanding conflict, workplace violence, steps to resolution and more.
Please call 1-800-488-0319 to order customized handbooks, or to inquire about volume discounts.
Handbooks must be purchased in PACKS of 10. When ordering, enter the number of PACKS you would like to purchase. For example, if you would like to order 50 handbooks, enter "5" in the quantity field.
The handbooks are 16 - 20 pages and include an employee quiz.
