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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911

Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499

ESSENTIAL BUSINESS SKILLS FOR THE WORKPLACE - Practical Problem-Solving Skills in the Workplace (se

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Helps your staff recognize, define and analyze problems and then develop workable solutions to correct them.


Course Objective: Develop skills to recognize, define, analyze, and solve problems in the workplace.

IAAP Credits: The Institute for Certification, a department of Professional Secretaries International® -- the Association for Office Professionals, will grant toward toward CPS® recertification to qualified individuals who successfully complete this course.

Why Self-Study Programs?
AMA Self-Study courses offer students timely, just-in-time training in essential management topics. Written and designed by business and educational experts to provide consistent, quality instruction, AMA backs each course with over 75 years of management training expertise. The more than 150 self-study courses use a lively interactive format with practical examples, relevant business cases, and applicable practice exercises that make it easy to translate the learning to the workplace.
Format: Print
Recommended Credit: CEU
Multiple-Choice Test: 1 CEU
Case Study: N/A
Level: Fundamentals Back to Product Listing