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Quality Management

These programs are designed for your managers, supervisors, team leaders and team members engaged in quality improvement programs. Here are the tools you need to help your team develop an appreciation for quality initiatives AND develop skills supporting your organization’s quality initiatives.

Try these great quality improvement training programs. Topics include TQM, CQI, QIP, Six Sigma, ISO, JIT, SPC, lean manufacturing and other quality and productivity improvement terms.  The resources in this directory will help educate and focus your teams regarding their quality improvement efforts.

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Total Quality Management (self-study program) Rate:Not Yet Rated
Total Quality Management (self-study program)
Total Quality Management is a guided tour along the road to total quality. It reviews the history of quality and examines the wide variety of philosophies, concepts, and techniques for managing, controlling and improving, quality. Finally, it takes ...
BOOK

Supervising for Quality Rate:Not Yet Rated
Supervising for Quality
Build morale and productivity using effective management techniques. Workforce values and expectations are changing, and so is the supervisors' role. Supervisors must build employee commitment and involvement, while continuing to fulfill ...
VHS BOOK BOOKLET DVD

Sales Poster: THE ADDED VALUE YOU PUT INTO PRODUCT Rate:Not Yet Rated
Sales Poster: THE ADDED VALUE YOU PUT INTO PRODUCT
Part of our new workplace posters selections! Minimum order is three posters from this workplace poster series (PPI item codes). ...
Misc

The Excellence Files Rate:Not Yet Rated
The Excellence Files
The Excellence Files is a series of eight cases of outstanding and visionary management. And you can get the individual segments to motivate and inspire your meeting. ...
DVD VHS Free Preview

No Complaints? Complaints And Quality Management Rate:Not Yet Rated
No Complaints? Complaints And Quality Management
No Complaints? Complaints And Quality Management illustrates the vital link between customer satisfaction and total quality. The program shows practical techniques for preventing the same mistakes from occurring time and time again. It demonstrates ...
CD-ROM DVD Free Preview

Stuck on Quality: Empowering Staff Rate:Not Yet Rated
Stuck on Quality: Empowering Staff
How to achieve total quality. This program will help you empower your team to create an atmosphere in which everyone can make decisions that will benefit the ...
DVD VHS

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