TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Understanding Quality in the Global Economy: The Quality... Or Else! Videos
Key Features
3 video series (VHS or DVD); each program is 57 minutes long
This PBS series teaches about the global economy and why management must change to survive.
More than 2500 companies, government agencies, and colleges in several countries have used the Quality...Or Else! series and course of study to raise consciousness, educate employees and make improvements in production of better goods and services.
First broadcast by PBS in 1991 and frequently repeated in many public television markets, the three reports in the Quality...Or Else! series introduce the idea of the global marketplace, why both organizations and individuals must change to survive and how the new management methods are working in businesses, schools and government. Each program is 57 minutes long.
The companion course of study in fifteen sessions was produced to help viewers practice the new way of thinking. It uses group and individual exercises to enhance active learning of principles and concepts. Course materials consist of a detailed facilitator’s guide and participant notebooks. We supply the required number of participant notebooks at no additional cost.
Volume 1
The Global Marketplace
Explores the shift from regional to international markets, the use of new technologies, and the new management philosophies behind the Quality Revolution. Explains why, in the new world economic order, geographic distance is irrelevant. Successful organizations must use the new way of management and systems thinking to achieve revolutionary rates of improvement. A close relationship with customers is paramount.
Volume 2
Change to Survive: A Brand New Ball Game
Explores the drastic changes being made by government, companies, managers, and workers in order to prosper. Hillerich and Bradsby, makers of the venerable Louisville Slugger baseball bat, chose to change in order to survive.
Volume 3
How to Hit the Moving Target
Reports how quality works in services,education, and government, as well as manufacturing. Recounts how General MacArthur initiated change in Japan after World War II.
Training with Quality...Or Else!
A Course of Study
Users will find that the course, including instructor's manual and comprehensive participant notebooks, is useful for learners at all levels from high school, to college, to the workplace.
