Conflict Resolution in the Office Safety Meeting Kit Series

Produced

• February 2007

Key Features

17 minute conflict resolution training in DVD or VHS format; this training may be purchased in complete safety training kit format, or each component may be purchased individually. The pricing for a "kit" offers a savings over purchasing the components individually.

Available in English and Spanish versions.

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution.

The good news about conflict is that it is usually based on "caring." The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.

The training products on "Conflict Resolution in the Office" discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible... and a lot can be gained from resolving a conflict. Topics covered in these products include:

• The consequences of conflict and how it can disrupt the workplace.
• How resolving workplace conflict is an integral part of everyone's job.
• The common causes of workplace conflict and how to recognize them.
• Diffusing disagreements before they get out of hand.
• The damage that escalating conflict and violence can do to an organization.
• How collaboration can be a valuable tool in resolving conflicts.
• How to apply proven conflict resolution techniques and strategies.
• and more!

VHS/DVD Programs:

The DVD programs provide all the information that is needed for a comprehensive employee training session. Programs come with an easy-to-use leader's guide, scheduling and attendance forms, employee quiz and training certificate.DVDs are subtitled and allow the course to be played from beginning to end or by section, and are indexed so that sections can be accessed in any order.  Available in English and Spanish.

The VHS programs provide all the information that is needed for a comprehensive employee training session. Programs come with an easy-to-use leader's guide, scheduling and attendance forms, employee quiz and training certificate.  Available in English and Spanish.

Safety Meeting Kits:

Safety Meeting Kits provide all of the materials needed to promote and conduct a safety meeting. Each Kit contains a DVD program, 5 posters and 30 booklets.  DVD and VHS kits come with an easy-to-use leader's guide, scheduling and attendance forms, and an employee quiz.  Available in English and Spanish.

Employee Booklets (available in packs of 15 booklets):

The employee booklets summarize vital information about safety and regulatory compliance topics.  The 16-page, fully-illustrated booklets give employees something to take with them after finishing their training sessions, and reinforce important safety messages. Booklets correspond to each Safety Meeting Kit and Regulatory Compliance Kit topic.  All booklets include a one-page quiz.  Available in both English and Spanish.

Posters:

The General Safety and Regulatory Compliance posters remind employees that safety is crucial, and underscore their employer's safety theme for the month or quarter.

• Measure 18x24 inches.
• Correspond to each Safety Meeting Kit and Regulatory Compliance Kit topic.
• Fit into all standard display frames and racks.

Interactive CD-ROM's:

Using a powerful combination of audio, full-motion video, text and colorful graphics, this course from the Interactive CD-ROM Training Library provides the most cost-effective training available today. The course features platform software which installs automatically, and comprehensive user's and trainer's guides. The course takes about 45 minutes to complete (depending on the employee), and is divided into a number of logical sections so information is easily understood... and retained.

CourseWorks: 

Also designed with the training manager in mind, all courses in the Interactive CD-ROM Training Library come with CourseWorks, a complete learning management system (LMS) at no additional cost.  Available in both English and Spanish.

Over 100 titles currently available in the Interactive CD-ROM Training Library. Other interactive courses on safety and regulatory compliance topics (including Spanish language courses) are currently being developed and will be available soon.

Safety Game:

A "Jeopardy"-style, computer-based game, the Safety Game makes learning fun, as employees are divided into teams that compete for the highest "safety score."  Games may be purchased alone, or with VHS/DVD programs on the same topics to provide a complete safety meeting package.

 

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