TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Skills, Techniques, and Strategies for Effective Negotiations
Produced
- 2006
Key Features
46-minute VHS or DVD video
Program Highlights:
- Nine rules for getting the best deal.
- How espionage and empathy get you prepared.
- How to gain credibility-and the most common way to lose it.
Senior Vice President, National Association of Manufacturers
Pat Cleary has been involved with just about every kind of negotiation. His experience as a federal mediator enables him to share gems of wisdom from his nearly 20 years of hands-on dispute resolution. Pat describes common negotiation mistakes that unnecessarily complicate solutions and can prevent you from getting what you want.
Pat provides practical, effective methods that you can use to sidestep the pitfalls and stay focused on getting the best deal possible. His tips include how to test stakeholder commitment on the issues, what you should always take off the table, and when to recognize that "no" doesn't mean "no," and "final" doesn't mean "final."
Pat Cleary is the author of The Negotiation Handbook and former Chairman of the National Mediation Board. He is currently Senior Vice President of the National Association of Manufacturers, the largest industrial trade association in the United States, with 14,000 companies and their subsidiaries as members, representing 18 million workers.
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