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Leading by Example: Organizational Success Through Reciprocal Altruism
Produced
- 2002
Key Features
Video type: VHS
Length: 43 mins. (2002)
Featuring:
George Zimmer
Founder, Chairman of the Board and CEO
The Men's Wearhouse, Inc.
In this wide-ranging talk, Zimmer explains how his experience has proven that this unique, value-based culture actually increases traditional business measures of success.
a Stanford Graduate School of Business Executive Briefing
George Zimmer has succeeded in the retail industry by breaking many of the industry rules - especially those rules that seem to call for employees to receive low pay, little training, and lots of part-time work. The core of his company's success is its corporate culture, based on "servant leadership" values. Servant leadership seeks to involve others in decision making, is strongly based on ethical and caring behavior, and enhances the personal growth of workers while improving the quality of organizational life. This approach has engendered employee loyalty rarely found in other retail operations. Under Mr. Zimmer's leadership, Men's Wearhouse has become the largest retailer of tailored suits in the U.S. and Canada.
George Zimmer is a unique individua - a company co-founder, entrepreneur, TV icon and CEO who has transitioned his company from one store, opened in Houston in 1973, to over 650 stores with $1.3 billion in sales and a listing on the New York Stock Exchange. His humanity has developed simultaneously with the growth of his business acumen, creating a Fortune 1000 company with a spiritual corporate culture. One of Zimmer's proudest achievements is the inclusion of Men's Wearhouse on Fortune's list of "The 100 Best Companies To Work For."
