Performance Skills Quality Teams Workshop: Problem-Solving Process for Teams

Each workshop in the Performance Skills Quality Teams Series covers an essential competency that will make your team more effective and successful. Each workshop can stand alone or you can use all of the workshops together for maximum performance impact.

The series is based on a well-researched and holistic model which identifies the competencies necessary for a group of people to work as a highly productive and cohesive team. Take advantage of this research to improve the performance of your work teams!

Includes:

Instructor's Guide

Lesson plans and activities

Reproducible Participant Coursebook

Transparency masters

This is a 1-1/2 day workshop that culminates in a 1/2-day case study. The lessons for this course are as follows:

Introduction to The Problem-Solving Process

Selecting the Right Problem

Tools for Problem-Solving

Case Study-Travel Voucher Problem

This workshop is only available in licensing format:
Single Site license for one physical location
National license for multiple sites
International/consultant license for worldwide licensing (this license is mandatory for consultants as they work with multiple organizations)
License purchase includes the program on CD-ROM, as well as a hard copy of the program. Licenses include reproduction and customizations rights for the workshop. Supplementary materials such as videos and instruments are included. Additional copies must be purchased separately. All license terms are for THREE years. License renewals are 20% of the original cost. Licenses are non-returnable.