Team Metrics: Resources for Measuring and Improving Team Performance

Author

• Mike Woodcock and Dick Francis

Produced

• 2008

Key Features

394 page book

A collection of 27 audits, questionnaires and surveys for team leaders and members

You’ve adopted the teamwork approach. Now you’re wondering “How do we know how well we’re doing?” This book answers the question.

Team Metrics contains a collection of tried-and-tested metrics that provide a valid framework for assessing the key areas of teamwork effectiveness. The book also provides suggested next steps so you can build on strengths and remove barriers – whether you are a team leader, team member, facilitator, consultant or advisor.

Included are a variety of 27 questionnaires, surveys and assessments which can be used in training or everyday situations. They cover management roles, meeting effectiveness, communication, motivation and other key areas for assessing teams – whether large or small, new or long-standing, personnel- or operations-focused, creative or strategic.

The metrics are divided into five sections:

• Metrics for auditing team effectiveness help you make a holistic assessment of a team’s effectiveness
• Metrics for assessing team leadership examine aspects of the role of team leader
• Metrics for assessing team strengths and barriers examine strengths and barriers that frequently occur in teams
• Metrics for assessing top team performance enable top teams to assess their performance
• Metrics for facilitators help facilitators plan and deliver effective team development interventions

The metrics require only a few minutes to implement making them a quick and effective way to improve the performance of teams and increase the satisfaction of team members.