TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
Available Formats
Free Shipping
Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Deal With It - a customer service training card game
Key Features
Additional industry-specific question cards will be available soon, and will be available only if you purchase, or have purchased, the Deal With It card game
Previews are not available for this very reasonably priced customer service training game. There is, however, a two-week return policy. Customers MUST contact Richardson Co. Training Media within two weeks of purchase to obtain authorization to return this game.
The fun way to teach excellent customer service.
Looking for a fresh approach to teaching customer service? Then you're looking for the customer service training game "Deal With It." With over 120 business scenarios, "Deal With It." helps you teach customer service with your team in a fun role-playing game format.
How would your team handle this question? "You work in an espresso bar. While serving a latte, you accidentally trip and spill the drink on a girl in a white prom dress! Trouble could be 'brewing'!! What do you do?"
"Deal With It" also includes over 60 challenge cards to get the whole team involved. A team member can play a challenge card to get involved in the game. They can challenge another player's response, or offer a different answer. "Deal With It" draws off the experiences and great service skills of the whole
team!
With over 40 point cards designed both to reward outstanding answers and teach valuable business ethics, your training continues during this part of the game. For example, "You stay 15 minutes past your scheduled time to help an elderly gentleman find a birthday gift for his wife. Earn 5 points!"
With literally hours of training material, "Deal With It" contains scenarios from several industries. Use "Deal With It" in game format, or present one question during quick meetings to reinforce outstanding service.
"Deal With It" is easy to use, guarantees team involvement, and is fun to play! It's been proven successful in several industries including banking, call centers, retail, service, class rooms, and health care - ideal for
any trainer or consultant who is looking for a fun, effective and unique way to teach excellent customer service.
Get your team playing today!
There is a multiple-game purchase discount of 20% if you purchase three or more copies of this game at one time.
