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Communication is both an art form and a necessity of the modern workplace. Effective communications is critical to the survival of your organization, whether it is to convey information to an external audience, retain and/or recruit employees, or to manage a crisis. Our collection of communication skills training programs, videos, and activities are designed to educate on written communication, verbal communication, presentation skills, negotiations, and workplace conflict resolution training and techniques.
We are judged by how well we write. Sloppy writing conveys that you are sloppy and haphazard, while clear communication shows that you pay attention to the details that make the difference. Give your key stakeholders the right impression with well-worded materials that say exactly what you mean.
What we say is one of the most powerful indicators of how we think and feel about ourselves and others. Make a big impact and significantly improve your communications skills by changing some of your language and developing your verbal skills.
When giving a presentation, the speech itself is the easy part. The most effective presenters are immediately able to assess their audience and form a real connection with them, and then specifically tailor their presentation in a way that genuinely resonates with the audience. .
Depending on the desired outcome, negotiating can require skills in bargaining, persuasion, alteration of assumptions and positions, and give-and-take. Our negotiation training resources will help you develop the necessary skills to prevent and resolve conflict, settle existing disputes, and negotiate simple and complex matters in a way that will produce last benefits and measurable results.
Workplace conflict just seems to be a fact of life—different people with different goals and needs come into conflict, which can result in animosity within an organization. By learning the conflict resolution training needed for effective resolution, most initial conflicts can lead to personal and professional growth for everyone involved.