Taking Control of Workplace Violence, Second Edition

Produced

• Sept. 2005

Key Features

Purchase of VHS or DVD program includes:

• 21-Minute VHS or DVD
• 31-Page Facilitator’s Guide
• Participant Manual
• Customizable PowerPoint® Presentation

Managers and supervisors must be trained to respond to potentially violent incidents before they occur. This course helps them recognize, understand and deal with warning signs or threats, and teaches them how to defuse situations and assist troubled employees.

They learn to use internal and external resources; how to use training to lower risks and improve employee relationships; how to safely hire and fire employees; and how to effectively respond to emergency situations.

Typical company policies regarding violence are discussed. Dramatized examples include passed over employee, harasser/stalker, domestic violence that spills over into the workplace.

Narrated by nationally recognized Rider Bennett Workplace Violence expert John D. Thompson.

Key Training Points:

• Illustrate warning signs that often prelude violence
• Identify internal and external resources that can help resolve and prevent conflicts
• Examine methods of hiring and firing that help lower the risk of violence
• Explore ways to respond to emergency situations safely and effectively

Purchase: $795 VHS or DVD
Purchase: $995 VHS and DVD COMBO
Rental: $250 VHS or DVD
VHS Preview: Free to qualified organizations