BEST PRACTICES FOR TEAMS, VOLUME 1

Forty expert practitioners in teams have contributed their best articles, instruments, case studies, and training resources to this important new handbook edited by Glenn M. Parker.

All these resources are fully reproducible and you can start using them immediately with teams in your organization. There is something here for everyone who is involved in building teams and developing a team-based organization: trainers, team leaders, facilitators, managers, executives, and consultants.

With original contributions by:

• Peter Scholtes
• Sylvia Odenwald
• William G. Dyer
• Deborah Harrington-Mackin
• Steven L. Phillips
• And many other experts

The most current thinking and experience on key team issues including:

• Trust
• Empowerment
• Conflict
• Rewards and incentives
• Team building
• Competencies and skills
• Team realignment
• Performance Measures

Includes:

• 5 New instruments
• 5 Insightful case studies
• 7 Creative training activities
• New tools for measuring team performance and developing incentives
Contents
• Introduction and Overview
• 1. Introduction to the 1996 Handbook (Glenn M. Parker)
• 2. Preface (Michael Beyerlein)
• 3. Essential Conditions for Building Successful Teams (William G. Dyer)
• Team Activities
• 4. It's Those Little Problems That Are Hard to Figure Out (Ed Rose)
• 5. Team Formation Checklist: A New Team Activity (Zenger-Miller)
• 6. Team Icon Autobiography: A Get-Acquainted Exercise (Bette Krakau)
• 7. Team Growth: A Learning Game (Sivasailam Thiagarajan)
• 8. Building A Trust-Based Organization (Richard P. Kropp, Jr.)
• 9. Site Visit Resource Guide (Stu Noble)
• Team Instruments
• 10. Quick Check of Team Member Skills (Zenger-Miller)
• 11. Measuring the Financial Cost of Team Conflict (Dan Dana)
• 12. Continuum of Work Structures (Gayle Porter and Sue Easton)
• 13. Team Competency Tool: A Team Development Instrument (B.J. Chakiris, Kenneth Chakiris, and Patricia Kay Felkins)
• 14. Team Realignment Tool: A Mature Team Assessment (Deborah Harrington-Mackin)
• Case Studies
• 15. Large-Scale Change at Amoco: Becoming Team-Based (J. Thomas Buck, Nancy J. Finley, Mary Rahaim, and Lynn Wilson)
• 16. A Critical Examination of a Failed Attempt to Implement Self-Directed Work Teams: How a Success Turned Into a Failure (Glenn Varney, and Dan Diers)
• 17. The Performance Appraisal Team: A Peer Appraisal Case Study (Lee Royal)
• 18. A Model for Global Work Teams: Maxus Energy and Holderbank (Sylvia Odenwald)
• 19. Success With Pay-for-Knowledge: The Evolution of a Program Shaped by Operators (Gerald D. Klein)
• Practical Theory
• 20. Teams in the Systems Era (Peter Scholtes)
• 21. Selecting the Right Team Structure (Gayle Porter and Sue Easton)
• 22. Trust: The Great Teamwork Enabler (Larry Meeker)
• 23. Handling Conflicts in Teams (Lois B. Hart)
• 24. Every Player Contributes to the Process (Maureen O'Brien)
• 25. The Elements of Team Empowerment (Kenneth W. Thomas and Walter G. Tymon)
• Organizational Issues
• 26. Aligning the Organization for Team-Based Operation (David Jamieson)
• 27. Update Your Toolbox for Teams (Steven L. Phillips)
• 28. The Truth From the Trenches: Team Members Speak Out (Amy J. Katz, Darlene Russ-Eft, Linda Moran, and Lilanthi Ravishankar)
• 29. Implementation Myopia to Implementation Mania: Five Ways to Make the Transition (Dominick Volini)
• 30. How to Measure the Results of Work Teams (Jack Zigon)
• 31. Team Design of a Group Incentive Plan (Jerry McAdams)
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• Team Resources
• 32. Bibliography on Trust in Teams (Liz Teal)
• 33. Resources on Creating Self-Managed Work Teams (Gerald Klein)
• 34. Resources on Empowerment (Victor M. Kline)