TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Being Assertive
Produced
- Dec. 2002
Key Features
VHS Video and Leader's Guide
It’s no laughing matter when talented people derail themselves from a successful track because they fail to master the art of communicating assertively. By contrast, those who know how to communicate assertively can deal more confidently and effectively with a wide variety of people and business situations.
Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others. This engaging video program shares the ‘how to’s’ of assertive communication and identifies other common communication styles that can cause difficulties in the workplace.
The program includes the following key training points:
- Four common communication styles
- Barriers to being assertive
- How to say “no”
- Listening skills
- Benefits of assertive communication
produced by CRM Learning
