New Releases Available
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Innovation at the Verge by Joel A. Barker
- Joel Barker has always believed the future is something you create, not something that happens to you. In this bold, new program, Innovation at the ...
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Listening Under Pressure: The Customer Service Challenge
- This customer service training DVD teaches you how to keep your customers happy by showing them you ...
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Service for All: Customer Service in a Diverse World
- Use this customer service DVD to teach your employees that all customers deserve equal treatment. ...
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The ART of Customer Service
- This customer service video offers fun and easy-to-remember guidelines to increase customer ...
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We're All Different: Diversity in the Workplace
- Use this diversity awareness DVD to remind your employees of the importance of keeping an open mind and respecting each other, differences and all. ...
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Safety Learning Systems - Learning Games & Tools
- Who says learning can't be fun?Game-based learning starts ...
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MANAGING FOUR GENERATIONS IN THE WORKPLACE
- For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and ...
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Living the Brand: the Patagonia story
- The objective of this program is to encourage people in your organization to recognize that they can contribute to building the brand with their ...
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Executing Your Strategy: How to Break It Down and Get It Done- a Stanford Executive Briefing
- This new program is already a best seller!Program Highlights
Strategic planning requires measurable near-term objectives to ensure the right ...
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Drive Business Performance - a Stanford Executive Briefing
- Program Highlights
How performance management can deliver competitive advantage.
How to diagnose your organizations performance management ...