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New Releases Available
- Signing Your Rights Away
- This is your source for the most current information about the risks involved in signing a union card or petition. High production standards, a ...
- The Right Words at the Right Time...Customer Service Recovery for Government
- This new film deals with the less than sunny side of customer service, the sticky and sensitive situations we all find ourselves in from time to time ...
- Safety and Technology Series
- This six-part series shows how to play it safe when working with technology used in various crafts and ...
- Industrial Action: A Manager's Guide
- This brand new, drama-based video resource titled "Industrial Action: A Manager's Guide" provides a manager's guide to some of the situations that ...
- Cutting Edge Communications Series
- If you want to hit the market with something fresh, offer Cutting Edge Communication comedy series. These 16 new releases (plus another 20 on the ...
- Switch On Series
- This clever 5-part series addresses the underlying thought patterns that shape behavior and culture within an individual and an organization. Short ...
- Complaints: Five tactics for handling complaints
- Give your customer service staff the tools they need to deal with complaints.
Complaints happen. It's a fact of life and nobody is perfect. But a ...
- Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work
- 50% of the U.S. workforce reports either being bullied at work or witnessing someone else being bullied at work. According to the Workplace Bullying ...
- Actions Speak: Behavior-based Interviewing
- Author, Dr Paul Green and Producer/Director, Art Bauer, have re-teamed to produce a fresh and entertaining approach to behavior-based interviewing. ...
- Turn Em On Turn Em Loose!
- Are you looking to bring more energy, passion, and teamwork
into your organization? ...