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New Releases Available
- Customer Service - Gone Viral
- It used to be when someone received bad service, they would tell a few friends... now, they tell the world. Avoid becoming an embarrassing internet ...
- Customer Service Intelligence Learning Show
- Customer Service Intelligence is the most comprehensive customer service product on the ...
- Wrong Way Right Way: Safety Cases
- Research has shown that laughter helps engage students, enhance recall, and improve learning.
Guided by this principle, this new program helps ...
- Meetings, Bloody Meetings 2012
- "Meetings, Bloody Meetings 2012" will...
Enable people to organize and chair meetings that are more effective and more motivating for those who ...
- Embracing Change with Laura Goodrich
- Embracing Change was created to stimulate conversation. Using "person-on-the-street" interviews, you will be introduced to a cast of characters that ...
- The Barkles Business Series
- The Barkles are fun canine companions who star in this hilarious meeting opener series. You'll love the humor as they motivate your team to higher ...
- Harassment: Sex, Religion and Beyond
- Keep your mandated training fresh with these all-new dramatic videos and guides Harassment: Sex, Religion and Beyond. ...
- Workplace Harassment: Prevention and the Law
- These Anderson-davis courses, Workplace Harassment: Prevention and the Law deliver all-new legal content with topical story lines, customized live ...
- Invisible Rules 2013
- Men and women live in different cultures and tend to lead in different ways according to the research. As a result they have different rules ...
- The Power Dead Even Rule - 2013
- Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult ...
- Workplace Ethics
- Its not just the big scandals you see in the news: small everyday decisions add up, too. In fact, thats where you need to draw the linewith those ...
