Home > Newsletter > RCTM Monthly Newsletter May 2009

Greetings from The Richardson Co. Training Media

This email provides your monthly update regarding new management and employee
training resources, from a variety of content producers, released since our
April 2009 newsletter.  
 
In this issue:

• avoid Swine Flu panic with brand new training program on the H1N1 Flu (DVD)
• encourage employees to drive safely and avoid aggressive driving (DVD/VHS)
• improve workplace and employee safety with new training programs (DVD)
• make a positive impact today with new customer service training series (DVD)\
• squeeze more value from your budget with these budget-friendly programs (DVD/VHS)

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We are featuring a timely release of the first training program on the H1N1 Flu, also known as the Swine Flu.  Avoid panic and clarify the facts.  This new, budget-friendly, training program will help your organization prevent and prepare for potential outbreaks. http://www.rctm.com/8812.htm

Aggressive and inattentive driving contribute to a sad number of driving-related deaths each year. The producer of one of the most popular training programs on safe driving, Driven to Distraction (http://www.rctm.com/8611.htm), has released two more impressive programs in their safe driving series. Before You Turn The Key (http://www.rctm.com/8808.htm), shares simple precautions to take before you begin any trip in your vehicle. The newest program in this series, Emotional Wreck (http://www.rctm.com/8807.htm), outlines how to avoid, and defend against, aggressive driving.

Help prevent violence in your workplace with a couple of new training programs.  Last month we featured the program, Flash Point: Recognizing and Preventing Violence in the Workplace (http://www.rctm.com/8774.htm). This program received very positive feedback, so we are featuring it again. In addition, the same producer has released a new program on how to prevent and respond to campus active shooter and hostage situations. This new program, Shots Fired on Campus (http://www.rctm.com/8776.htm), is a recommended resource for any school or campus location. And, last but not least, a very intriguing program from this same violence prevention training producer is designed for the expatriates and travelers on your teams. The Safe Passage Travel Companion (http://www.rctm.com/8778.htm) is the perfect resource for your world travelers.

We also mentioned the new Service Impact! Series (http://www.rctm.com/8791.htm), customer service training program, last month. The Service Impact! Series is another resource that is receiving strong feedback from viewers. It also represents a fantastic value for the price of only $895 for the entire five-part series.

Many of you have shared your frustrations with ever-tightening training budgets. As a result, we are sharing a couple of methods of finding lower-cost, but effective, training resources on our website. We hope these search tips will prove useful for you. If there is something specific you are seeking, however, please do not hesitate to contact us for specialized search assistance.

Sincerely,

Walt Richardson
President, The Richardson Co. Training Media
phone: 1-800-488-0319
email: rctm@rctm.com

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Avoid Swine Flu panic with brand new training program on the H1N1 Flu (DVD):

H1N1 Flu (Swine Flu): What You Need To Know

Produced: May 2009

There is widespread concern over the risk of exposure to the deadly H1N1 Flu (Swine Flu). The virus has one very important trait that could turn it into a global health emergency: the ability to spread from human to human. Now is not the time to panic: now is the time prepare. Separate fact from fiction and make sure your employees know how to protect themselves against this virulent disease.

• What is H1N1 Flu and how is it transmitted?
• Symptoms and treatments.
• What to do in case of exposure.
• H1N1 Flu treatment.

The introductory price of this new program is only $195. You may view an online preview of this program on our website now. Complimentary DVD previews are also available (via ground shipping).

Read more here:
http://www.rctm.com/8812.htm

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Encourage employees to drive safely and avoid aggressive driving (DVD/VHS):

Two new safe driving programs will help your employees avoid vehicle-related accidents and injuries. These programs would be excellent additions to your driver education and wellness training initiatives.

Emotional Wreck - avoiding and defending against aggressive driving
Produced: April 2009
Aggressive driving is responsible for 1,500 deaths each year. Give your employees this eye-opening look at what constitutes aggressive driving, what contributes to it and how one driver's acts can cause a "domino effect" of bad decisions that may lead to tragedy. After watching this dramatic expose of the dangers of impatience, selfishness, obliviousness and competitiveness behind the wheel, your employees are sure to take a deep breath and drive as if their lives depend on it. You and your employees will watch as the four main characters are egged on by the narrator who is riding shotgun or in the backseat with each of them. They unwittingly play right into his hands by getting impatient, allowing distractions, being aggressive, driving to "win" and ignoring the rules and other cars on the road. Watch with horror as he brings one scenario to a tragic end.

• Learn the official definitions and see examples of aggressive driving.
• Understand its causes and effects.
• See past deadly psychological traps.

Apply safe driving practices to avoid or defend against aggressive driving.
An online preview of this new training program on aggressive driving is available via our website now. Complimentary DVD previews are also available via ground shipping).
Read more here:
http://www.rctm.com/8807.htm

Before You Turn The Key
Produced: 2009
Before You Turn The Key is a program about what we need to do every time we get in a vehicle, before we turn the key. We'll follow the main character, Highway Patrolman Ben Sullivan, as he describes the incidents that could have been avoided if people would only take the time to think and pay attention to their cars. We will see the loss of a young child and the emotional distress
caused by the carelessness of a driver. The program will show how making the right choices before you turn the key in any vehicle may save a life: maybe even your own.

• Be able to custom fit almost any vehicle to their body.
• Know how to properly adjust their mirrors to achieve optimum view.
• Understand the importance how safety belts and airbags work together.
• Know the importance of a walk-around inspection.
• Understand that various seat adjustments are for comfort and safety.
• Know how to avoid distractions while driving by being familiar with the dashboard and instruments.
• Know the proper position for the headrest to prevent neck injuries.
• Know how to protect themselves and others when backing up.
• Understand the simple precautions you take before you turn the key can help
  save lives.

An online preview of this new safe driving training program is available via
our website now. Complimentary DVD previews are also available via ground
shipping).
Read more here:
http://www.rctm.com/8808.htm

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Improve workplace and employee safety with new training programs (DVD):

Help your workplace, and employees, become safer with these new safety training programs.

Flash Point: Recognizing and Preventing Violence in the Workplace
Produced: 2008
The FBI's National Center for the Analysis of Violent Crime reported that threats, harassment, bullying, stalking, and other forms of behavior, if left unchecked, can result in more serious and potentially lethal behavior. It is essential for employers and employees alike to remain alert to problematic behavior that, in combination, could point to possible violence.
This instructional DVD training system provides tools to deal with threats or threatening behavior, which may be the single most important key to preventing violence.
Training Topics:

• Understanding workplace violence and myths
• Workplace violence spectrum and behaviors of concern
• Stalking and intimate partner violence
• Warning signs of domestic abuse
• Workplace violence formula
• Flash points and action points
• Options and roadblocks to reporting a behavior of concern

An online preview of this new workplace violence prevention training program
is available via our website now.
Read more here:
http://www.rctm.com/8774.htm

Shots Fired on Campus: Guidance for Surviving an Active Shooter Situation
"Shots Fired!"...the last thing you'd expect to hear at your college or university.
Unfortunately, this contemporary, violent event is occurring in our schools with catastrophic results. The Center for Personal Protection and Safety is proud to announce the release of an instructional DVD and training program designed to empower students with knowledge and strategies for preventing and surviving an active shooter situation.
"Shots Fired On Campus" provides the individual student with critical guidance on how to recognize and survive an active shooter situation.
Training Topics:

• The protective shield and survival response options.
• Distinctions between an active shooter and a hostage event.
• Reacting to law enforcement or SWAT response teams.
• Key information you need to relay to law enforcement response teams.
• Pre-incident indicators/behaviors of concern/triggers.
• Stalking and intimate partner violence.
• Preventive measures to avert campus violence.

This instructional DVD training program will enable participants to recognize warning signs and learn how to respond to them. While campus shootings are rare, assaults, intimate partner violence, and stalking are not uncommon. Violence is almost always evolutionary, with warning signs along the way. They will learn what is meant by campus violence, recognize common myths about campus violence, and learn to recognize behaviors of concern before violence occurs.
An online preview of this new campus safety training program is available via
our website now.
Read more here:
http://www.rctm.com/8776.htm

Safe Passage Travel Companion
This instructional DVD training system guides a traveler through the key stages of travel. Beginning with what to pack, a traveler learns how to increase their personal security in hotels, how to recognize and avoid scams, and what to do if abducted.
Training Topics: 

• Throw-away wallet and security pouch.
• Emergency escape bag.
• Emergency contact information and an alert code.
• Packing tips.
• Hotel and transportation pre-planning steps.
• Key legal and health travel considerations.
• Consequences of cultural differences.
• How to detect if someone is following you...and what to do about it.

An online preview of this training program on how to travel safely is available via our website now.
Read more here:
http://www.rctm.com/8778.htm

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Make a positive impact with new customer service training series (DVD):

Service Impact!(TM) Series

Produced: March 2009

Make a positive impact on your service today!

A new customer service scenarios series, designed for today's high-efficiency, money-saving training needs.

Service Impact!(TM) is a series of new training videos created by Service Strategies Corp., one of the top training, certification and consulting companies. You'll benefit from Service Strategies' decades of hands-on experience and expertise. Featuring engaging, lifelike scenarios and TV-quality production, training will be enjoyable - and highly effective. The Service Impact!(TM) Series is highly versatile, designed to be used for meeting openers, training, and more! And with a feature-packed facilitator's
guide on CD-ROM, you'll have all the tools you need to make training easy - and successful. Priced for today's budgets, you'll enjoy all these benefits while saving 60% off the typical price of a training video.

Features/Benefits:
- Easy-to-use - includes facilitator's manual designed by service experts
- Highly engaging - quick-paced, lifelike scenarios retain attention
- Save money - all the quality at 60% off the typical price
- Save time - quick program for efficient learning and behavioral change
- Versatile - use for meeting openers, training sessions, and more

Description: five customer service training videos, averaging 4.5 minutes each, with facilitator's guide on DVD. Suitable for meeting openers, quick training, and more.

Titles:
1. Credibility Through Honesty
2. Cross-Cultural Communication
3. Dimensions of Service
4. Levels of Learning
5. The Angry Customer

Online previews of this new customer service series are available via our website now. Complimentary full-length DVD previews are also available (via ground shipping).

Read more here:
http://www.rctm.com/8791.htm

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Squeeze more value from your budget with these budget-friendly programs (DVD/VHS):

Is your organization in need of training programs on some key topics, but lacking the budget you'd hoped for? While many of the most popular training programs may seem beyond your current budgetary limits, there are some good training resources available, with great content, for amazingly low prices. Most of these programs still come complete with leaders'/facilitators' guides, too. So, how do you find these budget-friendly resources, when we have thousands of programs from hundreds of producers on our website? 

Well, first of all, you can call (1-800-488-0319) or email us (rctm@rctm.com), tell us what you are looking for, and we will conduct a search for you. We can then call or email you with our suggestions, per your request. 

There are also a few simple search methods we can suggest, to help you find these lower cost programs on your own. Try one of the suggestions listed here, or give us a call (1-800-488-0319).

Budget-Friendly Training Search Suggestions:
1) Visit the Pricing Specials Directory on our website:
http://www.rctm.com/pricingspecials.htm

2) Type "JWA" in the search box on any of our website pages to find programs from this quality training content producer.

3) Type "KTP" in the search box of any of our website pages to find many different training subjects at great prices for smaller training budgets.

3) Visit this url for a great combination package of excellent training programs on change:
http://www.rctm.com/8699.htm

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Thank you for using The Richardson Co. Training Media as "Your Training Source". I am always pleased to chat with you regarding your training needs. We have products available which are not yet listed on our website. For a complimentary consultation contact me at 1-800-488-0319 or send an email to: WaltRichardson@rctm.com. We still offer complimentary previews, and government agency and education discounts on many programs.

Please forward this newsletter to friends and co-workers who might find the information useful.  If you are no longer interested in receiving our monthly email training updates please click on the unsubscribe message below.  Remember we do not share our email list with anyone.

Regards, 
Walt Richardson, President

The Richardson Company Training Media 
"The Training Source" 
http://www.rctm.com 
email:  WaltRichardson@rctm.com  
Voice:  1-800-488-0319 or 253-582-2911 
Fax: 1-253-588-0815 
Mailing address: 13 Creekwood Ln SW, Lakewood, WA 98499, USA