TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
Free Shipping
Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
Contact us to explore other related product options!
Other Side of the Window: Providing Exceptional Service in Government Product Reviews
This information was left by past customer purchases to help inform yours.
Spend the day with a hapless customer as he experiences life on the “other side of the window.” You’ll discover, as he does, that seeking help from public sector customer service representatives is often no picnic. And what makes it worse, and ultimately more poignant for him, is that he is a government worker! Now available in VHS and DVD versions.