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COMPREHENSIVE, UP-TO-DATE, PRACTICAL! The trusted guide to virtually every aspect of human resources management now offers the 21st century tools that new or newly promoted professionals need to do their jobs and make a positive impact in the organization. New in this edition: The Human Resource challenges of diversity, alternative work arrangements, workforce literacy and globalization Contingent workers: who they are and how they fit in staffing plans Strategic Partnering: why Human Resource professionals need to build strong business relationships within their organizations How to select and use a Human Resource Information System (HRIS) Components of a results-based performance management plan Advantages and disadvantages of Internet recruiting Skill-based assessments and exercises to reinforce and personalize learning