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This course defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Students will learn about groups and teams, decision-making processes, and conflict management within an organization. Course activities also cover communication styles, channels, organizational structure, and culture and its impact on employees. Students also learn how to perform a job analysis and job redesign. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Course Length: One-Day