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Moving from Technical Professional to Manager (manual) with CBT option Product Reviews

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This course introduces students to the basics of moving from technical professional to manager. Students will learn management fundamentals, the role and skills required of the IT manager, and the basics of management planning and recruiting. Course activities also cover team building, team leadership and team management, conflict management, and communication skills. Finally, students examine network issues, strategies for purchasing and rolling out new hardware and software across the IT department, and how E-Commerce can maximize the benefits of the company Web site. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Course Length: One day

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