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Taking Control of Workplace Violence, Second Edition Product Reviews
This information was left by past customer purchases to help inform yours.
Managers and supervisors must be trained to respond to potentially violent incidents before they occur. This course helps them recognize, understand and deal with warning signs or threats, and teaches them how to defuse situations and assist troubled employees. They learn to use internal and external resources; how to use training to lower risks and improve employee relationships; how to safely hire and fire employees; and how to effectively respond to emergency situations. Typical company policies regarding violence are discussed. Dramatized examples include passed over employee, harasser/stalker, domestic violence that spills over into the workplace. Narrated by nationally recognized Rider Bennett Workplace Violence expert John D. Thompson.