TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
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Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
DISCOUNTS
Many of our quality training programs qualify for a 10% government discount or up to a 20% education discount.
Contact us for more information to see if this particular program and your organization qualify for a discounted price.
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Managing for Both Bottom and Top Line Performance Product Reviews
This information was left by past customer purchases to help inform yours.
Jeff Rodek highlights ways to ensure that your employees understand the connection between customer satisfaction and the numbers, how bad news doesn't improve with time, why an open-door policy only works if people are comfortable to walk in the door, and how your people, processes and technology drive execution.