HIDDEN ASSETS: EMPOWERING GOVERNMENT WORKERS

Host Collin Siedor takes viewers inside the city government of Austin, Texas, where employees have been empoweredf to make their own decisions. The result has yielded dramatic improvements-- from the city-owned power and light company, to dealings with private firms that bring jobs and money into the city.

Viewers will:

Explore the problems that existed before Austin empowered its government workers

Understand the frustrations of employees and citizens that led to Austin's changes

Examine the mission of government

Look at the empowerment techniques that have enhanced government workers' productivity and job satisfaction

Get a sense of the efficiency and creativity that is released by empowerment programs

Learn why forward thinking governments see themselves as service providers rather than monopolies

Trace the link between empowerment and motivation