Quality Management
These programs are designed for your managers, supervisors, team leaders and team members engaged in quality improvement programs. Here are the tools you need to help your team develop an appreciation for quality initiatives AND develop skills supporting your organization’s quality initiatives.
Try these great quality improvement training programs. Topics include TQM, CQI, QIP, Six Sigma, ISO, JIT, SPC, lean manufacturing and other quality and productivity improvement terms. The resources in this directory will help educate and focus your teams regarding their quality improvement efforts.
Available Products
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MAGIC OF WE
- This innovative video program tells the compelling and true story of how management and employees turned Snapper Lawnmowers around together, and turned a $54 million dollar loss into a $13 million dollar profit. ...
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The Process-Based Organization
- A Natural Organization Strategy
This book uses a fascinating, story-telling approach to provide a clear overview of a process-based organization and the many benefits it can bring ...
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Quality Management Manual with CBT option
- This course teaches students the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. Students will learn how to achieve daily quality management, identify variation in processes, control ...
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Understanding Quality in the Global Economy: The Quality... Or Else! Videos
- This PBS series teaches about the global economy and why management must change to ...
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Is 'Good' Enough? meeting opener
- An eye-opening opener for your next team ...
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In Search of Quality Series
- The In Search of Quality Series, hosted by In Search of Excellence co-author Robert H. Waterman, Jr., contains 2 volumes focused on quality.
In Volume 1: Quality Through People you'll visit the Wallace corporation to learn how they improved ...
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Innovation & Continuous Improvement - from the Workplace Excellence Series
- Inspire everyone to be creative, offer suggestions and make improvements:
Identify opportunities to improve
Develop new ideas
Ask your employees
Replicate others' success
Use think tanks
Focus on good ideas
Implement initiatives ...
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W. Edwards Deming: Prophet Unheard (video)
- W. Edwards Deming introduced the concept of quality control to Japanese manufacturing after World War II. ...
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Managing for Both Bottom and Top Line Performance
- Jeff Rodek highlights ways to ensure that your employees understand the connection between customer satisfaction and the numbers, how bad news doesn't improve with time, why an open-door policy only works if people are comfortable to walk in the ...
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Value of Time (short meeting opener video)
- In todays ever-changing and hectic workplace, people are constantly wishing that they had more time to get things done. Yet, they dont stop to think about the value of each and every moment they already have. (Perhaps if they did, they wouldnt ...